Comprehensive Service Assistant Manager - Project

Comprehensive Service Assistant Manager - Project

Salary

$65,387.90 - $79,479.40 Annually

Location

Martinez, CA

Job Type

Full-Time Project

Job Number

9MS7-2026A

Department

Community Services Bureau

Opening Date

07/02/2026

Closing Date

7/15/2026 11:59 PM Pacific

FLSA

Exempt

Bargaining Unit

C8

• Description
• Benefits
• Questions

The Position

Bargaining Unit: Mgmt/Unrepresented - Management Classes - Project

Why join the Contra Costa County Community Services Bureau?

Contra Costa County is one of the largest employers in the area offering multiple career opportunities in public service. Employment and Human Services Department partners with the community to deliver quality services and programs.

Community Services Bureau is the community action agency for Contra Costa County and runs effective and highly regarded programs including Head Start, California Childcare and Development, Community Services Block Grant (CSBG), and the Low-Income Home Energy Assistance Program (LIHEAP). The Bureau's mission is to support individuals and families to thrive as contributing members of the community by providing high quality services and learning opportunities. The incumbent needs to be a collaborative, team oriented, and progressive leader with strong communication skills. The incumbent must also possess a value system that engenders trust and confidence, and embodies a commitment to racial equity, diversity, and inclusion. Community Services Bureau's very capable and competent staff deliver services through the shared values of respect, responsiveness, and relationship building.

The Community Services Bureau is currently recruiting to fill one (1) position for Comprehensive Services Assistant Manager - Project to support the Low-Income Home Energy Assistance Program (LIHEAP). LIHEAP is a federally funded program aimed at assisting eligible low-income households that pay a high portion of their income to meet their energy needs.

We are looking for someone who is:

• A critical thinker
• Flexible and able to adapt to change
• Self-motivated
• Able to manage multiple assignments
• Collaborative and works well with others
• Aware of community's needs and invested in making a difference

What you will typically be responsible for:

• Supervising clerical staff
• Assisting staff with daily tasks
• Ordering outreach materials
• Handling appeals and complaints
• Providing training for direct reports
• Working directly with community members to facilitate program services
• Monitoring within assigned unit to ensure adherence to federal, state and county regulations

A few reasons you might love this job:

• You will work with a diverse team that is committed to delivering results
• Bureau-wide focus on staff wellness and self-care
• Opportunities to travel for professional development
• You will deliver programs and services that benefit the community

A few challenges you might face in this job:

• Managing programs with limited community resources while still meeting client needs
• Handling multiple high priority projects
• Staying abreast of regulatory changes from local, state, and federal agencies

Competencies Required:

• Critical Thinking: Analytically and logically evaluating information, propositions, and claims
• Decision Making: Choosing optimal courses of action in a timely manner
• Professional & Technical Expertise: Applying technical subject matter to the job
• Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity
• Innovation: Imagining and devising new and better ways of doing things
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Self-Management: Showing personal organization, self-discipline, and dependability
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Handling & Resolving Conflict: Managing interpersonally strained situations
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
• Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change
• Managing & Facilitating Change: Addressing key factors that influence successful organizational change

To read the complete job description, please visit the website, www.cccounty.us/hr.

The eligible list established from this recruitment may remain in effect for six (6) months.

Minimum Qualifications

License Required: Possession of a valid California Motor Vehicle Operator License. Out of state valid motor vehicle operator's license will be accepted during the application process.

Education: Completion of at least 60 semester or 90 quarter units from an accredited college or university, which must have included at least 9 semester or 12 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines.

Experience: Two (2) years of full-time (or the equivalent of full-time) experience in a social service program or a community-based organization or a Child Development program with responsibilities for the coordination of health, mental health, disability, nutrition, education, parent involvement, - or social service activities for enrolled families.

Substitution: Two (2) year of additional full-time or equivalent experience of the type noted above may be substituted for the required academic units

Certification: Appointees must have, at the time of hire or within eighteen months of hire, credential or certification in social work, human services, family services, counseling, or a related field.

Desirable Qualifications:

• Knowledge of State and Federal rules and regulations
• Strong interpersonal skills
• Background in social services and experience with diverse populations
• Experience in trauma informed leadership
• Bilingual in Spanish and English

Selection Process

• Application Filing and Evaluation: All applicants must apply online at www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement and supplemental questionnaire by the final filing date.
• Interview: Applications will be evaluated, and those candidates deemed most qualified will be invited to interview.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment specific questions, please contact Flor Robb at flor.robb@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs' applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

01

The purpose of the questionnaire is to provide applicants the opportunity to elaborate on their experience, education, and training for this position and to assist the Human Resources staff in assessing each applicants qualifications. Your responses to the questionnaire will be used to better understand your relevant experience, education, and training to determine which applicants will be invited to participate in the next step of the recruitment process.

Do not answer any of the questions by indicating "see attached application or see resume."

• I understand

02

Have you completed at least 60 semester or 90 quarter units from an accredited college or university, which must have included at least 9 semester or 12 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines?

• Yes
• No

03

Have you completed at least 9 semester or 12 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines?

• Yes
• No

04

If you selected "Yes" to the question above that you have completed at least 9 semester or 12 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines, please write which field(s) your units are in.

If you selected "No" to the question above, please enter N/A.

05

How many years of full-time (or equivalent) experience do you have in a social service program, community-based organization, or Child Development program, specifically related to the coordination of health, mental health, disability, nutrition, education, parent involvement, or social service activities for enrolled families?

• I have at least 4 years of experience as described.
• I have at least 3 years, but less than 4 years of experience as described.
• I have at least 2 years, but less than 3 years of experience as described.
• I have at least 1 year but less than 2 years of experience as described.
• I have no experience as described.

06

Please provide the following information regarding your experience in a social service program, community-based organization, or Child Development program:

1. Name of employer(s)

2. Length of employment at each organization

3. A description of your responsibilities and experiences specifically related to the coordination of health, mental health, disability, nutrition, education, parent involvement, or social service activities for enrolled families.

If you do not have experience, please enter N/A

07

By checking this box, I am confirming that all statements made in this supplemental questionnaire and on the application are accurate and true; and I understand that misstatements or omissions of material facts will result in being rejected from this recruitment process, or released from future employment with Contra Costa County.

• I agree.

Required Question

Employer County of Contra Costa