An innovative, expanding, international company rooted in the Annapolis/Kent Island area of Maryland is looking for an organized self-starter for their FIELD SERVICE TECHNICIAN opening. As a customer-centric, family-oriented organization, we focus on career-minded individuals searching for their once-in-a-lifetime opportunity to join our winning team! This position will report directly to the Service Manager.
Responsibilities:
Performs field maintenance, diagnosis, repair, and oversight of reciprocal compressors at our Stevensville, MD facility as well as locations across the United States
Customer interfacing technical role that provides operator training and support in the field
Provides start-up support, training assistance and operational testing on compressor models
Uses troubleshooting skills to diagnose and repair electrical & mechanical systems including:
Electrical troubleshooting – PLC hardware & program troubleshooting. Troubleshooting control panels which includes but is not limited to 460V, 120V, 24VDC, transformers, motor starters, HMI’, and other wiring issues.
Mechanical troubleshooting – Diagnosis of issues related to Sauer Compressors packages
Communicate and support customers to determine their needs and suggest solutions to fulfill their requirements and solve their issues
Administrative duties including service reports, answering customer inquiries and other projects as directed by Service Manager
A current (or the ability to obtain) US Passport and Government Security Clearance is a requirement for this role
Other duties as assigned
Required Skills/Experience:
Must have at least 2-3 years of mechanical experience with a highly engineered and/or technical product
Must be willing and able to travel approximately 50% of the time
Knowledge of technical terms – knowledge of high-pressure reciprocating compressors is a plus
Knowledge of technical publications and technical equipment
Must be detail-oriented with proficient computer skills, especially in the use of Microsoft products
Ability to create and interpret reports
Able to work independently, making good decisions, and work as part of a team
Proactive mind-set – able to anticipate issues and provide solutions
Maintain a high level of responsibility and accountability
Time management skills to ensure 100% job completion
Possess a drive to learn new products and methods as well as draw on past experience to help improve the company’s products and methods
Benefits & Compensation:
Salary commensurate with experience
Company subsidized Medical, Dental, and Vision benefits effective the first of the month following 30 days of employment, 401K with 3% Safe Harbor Contribution, Performance Bonus, 13 paid vacations days, 5 paid sick days and 12 paid holidays
Growth opportunities are available
Numbers & Facts
Location
Stevensville, MD
Skills
Acceptance Testingunmatched
Administrative Skillsunmatched
Computer Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Electrical Wiringunmatched
Electricityunmatched
Groundskeepingunmatched
Human Machine Interface (HMI)unmatched
Identify Issuesunmatched
Maintenance - Electricalunmatched
Maintenance Servicesunmatched
Microsoft Product Familyunmatched
Needs Assessmentunmatched
On Site Supportunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Programmable Logic Controller (PLC)unmatched
Resolve Customer Issuesunmatched
Security Clearanceunmatched
Startupunmatched
Team Playerunmatched
Technical Publicationsunmatched
Time Managementunmatched
Training/Teachingunmatched
Willing to Travelunmatched
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