Computer Operator III

Company Overview

UnityTec is an SBA-certified Woman-Owned Small Business (WOSB) delivering high-impact professional and technical services to government agencies. With deep expertise in Industrial and Enterprise Systems Modernization, FIAR (Financial Improvement and Audit Readiness), Industrial Facility Transformation, Program and Project Management, Enterprise Support and Consulting, and Advanced Analytics, we empower organizations to modernize operations and advance mission priorities. Our disciplined approach—grounded in dedicated talent, proactive planning, rigorous quality assurance, agile methodologies, cost-effective delivery, and uncompromising ethics—positions UnityTec as a trusted partner committed to achieving measurable, enduring results for our clients.

Job Overview

We are seeking a Computer Operator III to join our team. You will execute scheduled system routines while independently diagnosing and resolving complex hardware and software errors. When standard troubleshooting fails, you will adapt procedures to restore equipment operations or escalate critical issues to higher-level staff.

Responsibilities include, but are not limited to:

• Routine System Operations
  • Executes and manages a variety of scheduled system routines.
  • Oversees baseline system operations and resolve common, documented error conditions.
• Advanced Diagnostics and Troubleshooting
  • Diagnoses machine stoppages and complex error conditions that fall outside of standard, existing guidelines.
  • Performs hands-on interventions, such as resetting switches, adjusting controls, and making mechanical modifications to maintain or restore equipment functionality.
• Adaptive Problem Solving and Escalation
  • Responds dynamically to computer output instructions and unexpected system errors.
  • Exercises independent judgment to deviate from standard operating procedures when established guidelines do not provide a viable solution.
  • Evaluates unresolved incidents and accurately escalates issues to supervisory or higher-level technical personnel when corrective procedures fail.

Required Qualifications:

• A minimum of three (3) years of related experience.

Preferred Qualifications:

• A bachelor’s degree in a related field of study
• Any related certifications

Clearance Requirements:

• Must be a U.S. citizen
• Must be able to obtain and maintain a DoD Secret clearance
• A current Secret clearance is highly desired.

UnityTec is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.