Job Description
Computer Support 1
Newport News VA
Contract - 2nd or 3rd Shift*
Pay Range: $22.00 - $28.00 Hourly NOOT**
Benefits: medical, dental, vision, 401k
*2nd shift; 3:30 pm - 11:30 PM or 3rd shift; 11:30 PM - 7:30 AM
**subject to experience
Basic Qualifications: Computer Support 1
Top 3 skills: Computer Support 1
Newport News VA
Contract - 2nd or 3rd Shift*
Pay Range: $22.00 - $28.00 Hourly NOOT**
Benefits: medical, dental, vision, 401k
*2nd shift; 3:30 pm - 11:30 PM or 3rd shift; 11:30 PM - 7:30 AM
**subject to experience
Basic Qualifications: Computer Support 1
- Associate's degree and 0 years of experience. 2 years of related experience can be substituted for associate's degree. 4 years of non-related experience can be substituted for associate's degree.
- Knowledge of monitoring tools such as Control-M, Tivoli and Network Manager or equivalent
- Familiarity with a ticketing system (i.e., SMAX, HPSM)
- Datacenter operations experience not required but preferred
- Good verbal and written communications required for gathering/supplying details about job failures from/to analysts and communicating with management and team leads.
Top 3 skills: Computer Support 1
- Quick Learner and self-starter (working under limited supervision)
- Effective problem-solving and attention to details
- Works well under pressure, while multi-tasking
- Performs a variety of duties in support of a computer, network (LAN/WAN), and/or client server unit. Reviews input data to verify adequacy and appropriateness of material required for data processing and related operations.
- Reviews output data to verify completeness, accuracy, and conformance to quality standards and specifications.
- Maintains internal records and may catalog, disperse, and return tapes/disks.
- May review daily processing logs and may set or revise schedules.
- Performs a variety of duties in support of a computer, network (LAN/WAN), and/or client server environment.
- Processes and monitors production batch job processing in a multi-system environment.
- Observes equipment and processes via monitoring software and monitors consoles for operator messages or error indicators.
- May perform clerical work incidental to machine operations such maintaining production records, data center and visitor badging logs, and team shift reporting.
- This position requires 24X7, 365 days in a year onsite support. Weekends and holiday shift work will be needed.
Numbers & Facts
| Location | Newport News, VA |
| Industry | Other/Not Classified |
| Salary | $22–$28 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 1983 |
| Website | http://apollopros.com/ |
About Company
Apollo Professional Solutions was founded by Gayle A. Williams in 1983 as a technical staffing firm supporting New England aerospace companies. Today, Apollo has grown into a $40 million year company, with 5 regional offices nationwide that offers diversified support to industries that include: defense, military, aeronautical, civil, food & beverage, healthcare, marine, pharmaceutical and scientific industries, as well as local government. We are an equal opportunity employers, that is also certified as a Women’s Business Enterprise by WBENC as well as the State of Massachusetts (SOWMBA Office.)
Skills
- Computer Networksunmatched
- Data Entryunmatched
- Data Processingunmatched
- Detail Orientedunmatched
- Equipment Maintenance/Repairunmatched
- IBM Tivoliunmatched
- Local Area Network (LAN)unmatched
- Machining Operationsunmatched
- Multitaskingunmatched
- Network Administration/Managementunmatched
- Network Operations Centerunmatched
- Presentation/Verbal Skillsunmatched
- Problem Solving Skillsunmatched
- Production Controlunmatched
- Quality Metricsunmatched
- Record Keepingunmatched
- Wide Area Network (WAN)unmatched
- Writing Skillsunmatched
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