Computer Support Associate

Aditi Consulting

Cary, NC

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JOB DETAILS

SALARY

$25–$25 Per Hour

SKILLS

Artificial Intelligence (AI), Automotive Automation, Computer Networks, Computer Security, Consulting, Desktop PC, Equipment Maintenance/Repair, Information Technology & Information Systems, Intranet, Knowledge Base, Messaging Technology, Microsoft Office, Operational Support, Operations Processes, Problem Solving Skills, Procedure Development, Purchasing/Procurement, ServiceNow, Short Messaging Service (SMS), Speech Technology, State Laws and Regulations, Telephony

LOCATION

Cary, NC

POSTED

5 days ago

Payrate: $25.00- $25.00/hr.

Responsibilities:

Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contact. Typical examples include updating assets in Service Now, following KB articles for problem resolution, and following unit specific processes.
Responsible for effective e-mail communications and ability to create and maintain basic
documents/records
Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
Maintains equipment, supplies, data supporting processes or operations.

Requirements:

Knowledge of computing and networking concepts and fundamentals
Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
Knowledge of computer security policies and a general overall knowledge of computer security concepts
Ability to drive locally
1 year or more IT experience preferred, but recent college graduates will be considered

Education Requirements:

Degree in Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent

Pay Transparency: The typical base pay for this role across the U.S. is: $25.00- $25.00/hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, denmatch, lifeion benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.

Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded.

Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying “STOP” to messages or by contacting privacy@aditiconsulting.com.
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy .

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About the Company

Aditi Consulting

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