Computer Support Associate

Aditi Consulting

Fuquay-Varina, NC

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JOB DETAILS

SALARY

$25–$25 Per Hour

SKILLS

Artificial Intelligence (AI), Asset Disposal, Automotive Automation, Communication Skills, Computer Networks, Computer Security, Consulting, Desktop PC, Equipment Maintenance/Repair, Health Plan Membership, High School Diploma, Hospital, Information Technology & Information Systems, Insurance, Knowledge Base, Lift/Move 50 Pounds, Messaging Technology, Microsoft Office, Microsoft Windows Operating System, Operational Support, Operations Processes, Printers, Problem Solving Skills, Procedure Development, Purchasing/Procurement, Python Programming/Scripting Language, Reimbursement, ServiceNow, Short Messaging Service (SMS), Speech Technology, State Laws and Regulations, Systems Administration/Management, Telephony, Vehicle Driving, Windows PowerShell

LOCATION

Fuquay-Varina, NC

POSTED

5 days ago

Payrate: $25.00 - $25.00/hr.

Summary:
We are seeking a dedicated individual to provide onsite deskside Tier 2 support within our Infrastructure team. The role requires flexibility to work both 1st and 3rd shifts, with the assignment starting on the 1st shift but may transition to the 3rd shift during busy seasons.

Responsibilities

Deploy new computers to replace outdated ones.
Upgrade operating systems from Windows 10 to Windows 11.
Image computers and dispose of outdated assets.
Utilize strong software skills, including PowerShell and Python.
Perform physical tasks such as lifting and moving printers, requiring the ability to lift up to 50 pounds.
Wear metatarsal safety boots from the first day of employment.
Document and distribute information, such as updating assets in ServiceNow and following knowledge base articles for problem resolution.
Maintain equipment, supplies, and data supporting processes or operations.
Communicate effectively via email and create and maintain basic documents and records.
Recognize and resolve problems with pre-established solutions, and report issues outside the scope of established procedures.

Qualifications

Knowledge of computing and networking concepts and fundamentals.
Proficiency in standard desktop applications like Microsoft Office, and internet functions.
Understanding of computer security policies and general security concepts.
Ability to drive locally.
1 year or more IT experience preferred, but recent college graduates will be considered.

Skills

Degree in an Information Technology discipline or equivalent experience.
High School or secondary diploma or equivalent.

Pay Transparency: The typical base pay for this role across the U.S. is: $25.00 - $25.00 /hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.

Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded.

Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying “STOP” to messages or by contacting

privacy@aditiconsulting.com

.
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy .

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About the Company

Aditi Consulting

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