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Computer Support

American Technology Consulting

Madison, WI

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JOB DETAILS
SKILLS
Audiovisual, Computer Systems, Desktop Administration, Desktop PC, Driver's License, Equipment Maintenance/Repair, Hardware Installation, Identify Issues, Inventory Management, Laptop PC, On Site Support, Recycling, Systems Administration/Management, Technical Leadership, Willing to Travel
LOCATION
Madison, WI
POSTED
30+ days ago
REQUIRED SKILLS: (Need Majority; 5+ Years) Desktop support roles Remote troubleshooting Device setup Device imaging AV Integration Travel to DOC facilities to assist field techs with project and problem tickets. Drive a state vehicle (if they have a valid driving record) or be reimbursed $0.51/mile and travel time when using their own vehicle. INTERVIEW PROCESS: In-person interview required DESCRIPTION OF ROLE: The Department of Corrections (DOC) requires Desktop Support staff to maintain a working knowledge of internal computer systems. The technician will be responsible for repairing and maintaining thousands of desktops, laptops, and other PC devices. Key Responsibilities: Installing new PCs and laptops to replace end-of-life equipment. Maintaining inventory and recycling outdated equipment in accordance with DOC policy. Closing work orders in the DOC ticketing system. Following procedures under oversight from the Field Tech Manager.

About the Company

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American Technology Consulting

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