Case Management, Computer Security, Computer Systems, Configuration Management, Corrective Action, Customer Support/Service, Emerging Technology, Government, Government Contracts, Identify Issues, Information Technology & Information Systems, Interoperability, Intranet, Inventory Management, Leading Edge Technology, Legal Support Skills, Network Administration/Management, Operating Systems, Performance Tuning/Optimization, Problem Solving Skills, Quality Assurance, Secondary School, Security Clearance, System Integration (SI), Systems Administration/Management, Systems Maintenance, Technical Support, Testing, United States Citizen, Video Data Formats, Website Conversion
Computer Support Technician
Minneapolis MN
Information Technology
Full Time On-Site
On-site
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Computer Support Technician
Employment Type Full-Time Entry Level
Department Information Technology
As a CGS Computer Support Technician you will provide a variety of direct assistance to USAO personnel AUSAs legal assistants administrative staff and other USAO staff. CGS brings motivated highly skilled and creative people together to solve the governments most dynamic problems with cutting-edge technology. To carry out our mission we are seeking candidates who are excited to contribute to government innovationappreciate collaboration and can anticipate the needs of others. Here at CGS we offer an environment in which our employees feel supported and we encourage professional growth through various learning opportunities.
Skills and attributes for success
- Requires testing quality assurance configuration installation implementation maintenance and management of networked systems used for the transmission of information in data voice andor video format ensuring systems availability functionality integrity and efficiency. Contractor may be granted administrative rights at the discretion of the USAO-MN.
- Ensures the confidentiality integrity and availability of systems networks and data through the implementation maintenance and enhancement of information systems security programs policies procedures and tools.
- Provides customer support service including installation configuration troubleshooting customer assistance and training in response to user requirements.
- Provide IT customer support including installation configuration troubleshooting customer assistance inventory management andor training
- Assist the IT Systems Management staff in the configuration installation and maintenance of networked systems
- Performs assignments related to ensuring the confidentiality integrity security and availability of systems networks and data performs routine assignments in support of the Office intranet and internet sites including converting content into workable web pages checking links repairing errors etc.
- Assist in the planning development and coordination of litigation support and case management service.
Qualifications
- Knowledge of operating systems associated devices and the interoperability of systems sufficient to install upgrade troubleshoot test and maintain those systems to optimize the functionality and performance of systems and to ensure the availability integrity efficiency and reliability of servers.
- Ability to apply methods and practices for troubleshooting recovering adjusting modifying and improving systems to solve complex problems and provide support that minimizes interruptions in service to customers.
- Contractors should have the knowledge of the principles methods and practices for integrating information system components sufficient to plan coordinate and administer computer systems and optimize system performance knowledge of the latest advancements in technology to initiate corrective or preventative action to ensure optimum performance of the system.
- Completed atleast a high school education
- Ability to work in office full time M-F
- Ability to obtain a Public Trust security clearance
- Be a United States Citizen
Our commitment
Contact Government Services CGS strives to simplify and enhance government bureaucracy through the optimization of human technical and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years weve been growing our government contracting portfolio and along the way weve created valuable partnerships by demonstrating a commitment to honesty professionalism and quality work.
Here at CGS we value honesty through hard work and self-awareness professionalism in all we do and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore we
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Contact Government Services LLC