Computer System And Desktop Support Specialist

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.

Labcorp is seeking a Computer System and Desktop Support Specialist to join its team! This position will work onsite in Wichita and will also support nearby sites in the surrounding area.

Work Schedule: Monday - Friday, 8am-5pm

Address: 2916 East Central Avenue, Wichita, KS 67214

Job Responsibilities:

• Support laboratory, Patient Service Center (PSC) and In-Office Phlebotomist (IOP) sites within the Wichita KS area
• Support, Install, and configure hardware/software for desktop support
• Troubleshoot problems and provide technical support for software and hardware
• Respond to all customer inquiries in a timely manner
• Place orders for IT-related hardware and complete asset management once received
• Meet with vendors for installation questions and directions onsite (Examples: Data cabling, Instrument Vendors, Ricoh Vendors)
• Assist as smart hands for IT hardware installations and validations all is working as expected
• Manage tickets for Issues and projects in ServiceNow

Minimum Qualifications:

• High school diploma or equivalent with 4 years experience configuring PC's and desktop support OR Associate's Degree with 2 years work experience
• 2 years or more experience with hardware and software support
• 1 year or more experience supporting Windows 11 desktop support

Preferred Qualifications:

• 6 months or more experience configuring PC's in a lab environment
• 6 months or more experience with Cerner and Soft
• Current or previous Labcorp experience

Additional Job Standards:

• Ability to lift IT hardware up to 50lbs
• Ability to travel to various sites as needed (approximately 20%)
• Advanced knowledge of system integration concepts, tools, and methodologies
• Strong troubleshooting and problem-solving skills for complex, cross-system issues
• Ability to work independently with minimal oversight on advanced technical work
• Experience influencing technical direction and guiding decision-making without direct authority
• Strong communication skills to convey complex technical concepts to diverse audiences
• Commitment to mentoring, collaboration, and continuous learning

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical,  Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please  click here.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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