Computer Systems Analyst-Colombia, MD

Computer Systems Analyst
Location: Colombia, MD
Duration: Contract
Rate: DOE

US Citizens and those authorized to work in the U.S are encouraged to apply. We are unable to sponsor at this time. Unfortunately, this is not open for third-party C2C.

Job Description:

• A Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline or three (3) years of equivalent experience in a related field.
• Must have three (3) years of computer experience in assignments of a technical nature working under close supervision and direction.
• At least one (1) year of experience in analyzing and programming applications on large-scale or mid-tier computers (or LAN-based) with a minimum of one (1) year of design and programming of moderately complex IT systems.
• Researching and analyzing software products that satisfy agency use and customer expectations. Documenting and presenting recommended findings to management.
• Monitoring, assisting and resolving customer support through the help desk by phone, in person, or remote session in a timely and friendly manner.
• Creating and deploying computer images.
• Assist managers to monitor and comply with State data security requirements.
• Coordinate with management and stakeholders on installation and repair of equipment, user training, and workstation management.
• Develop and execute regular reports as requested and required.
• Create and deliver training to system users and/or system support technicians as needed.
• Management and support of computer lab.
• Create clear, concise documentation of system updates, project work assigned, troubleshooting processes as requested.
• After-hours support as needed.
• MECM (Microsoft Endpoint Configuration Manager)

Preferred qualifications:

• Experience with imaging workstations.
• Professional experience with the below technologies:

1. MECM (MICROSOFT ENDPOINT CONFIGURATION MANAGER)
2. GOOGLE
3. HELPDESK

• Experience with supporting a law enforcement agency.

• Candidates chosen for an interview will meet the Education, General Experience and Specialized Experience requirements.