COMPUTER SYSTEMS SUPPORT ASSISTANT (INFORMATION TECHNOLOGY AIDE)
Salary
$53,317.20 - $68,054.16 Annually
Location
Los Angeles County, CA
Job Type
Full time
Job Number
R2584G-R
Department
HUMAN RESOURCES COUNTYWIDE EXAMS
Opening Date
08/27/2026
Closing Date
9/3/2026 5:00 PM Pacific
Position/Program Information
EXAM NUMBER
R2584G-R
TYPE OF RECRUITMENT
We welcome applications from everyone!
WHEN TO APPLY
We will begin accepting online applications on Friday, August 28, 2026, at 8:00 a.m. (PT)
until Thursday, September 3, 2026, before 5:00 p.m. (PT).
All applications must be received before 5:00 p.m. (PT) on Thursday, September 3, 2026, to be accepted.
_____
Why Work for Us?
With almost 10 million residents, Los Angeles County is the most populous county in the nation! As the largest employer in Southern California with over 100,000 employees in 39 departments, we provide vital and diverse public services like law enforcement, property assessment, public health protection, water conservation, and cultural activities.
The County has more than 2,100 different job types, offering a lifetime of opportunities and careers! We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. Join us and discover one of the strongest public-sector benefits packages in the county with a rich selection of health care options, robust retirement plans and the flexibility to work, relax, and rejuvenate to reach your fullest personal and professional potential.
For more information about our amazing benefits, please visit us here: https://hr.lacounty.gov/benefits/.
Follow us on Social Media!
We are searching for a team member who is:
Essential Job Functions
Works in conjunction with professional IT engineers to ensure that our organizations efforts for community improvement and better quality of life continues uninterrupted by:
For more information, please view the classification specification: Information Technology Aide.
Requirements
REQUIREMENTS TO QUALIFY:
Two (2) years, full-time equivalent experience of highly specialized* clerical experience within the last five (5) years, involved with information technology including the use or installation of desktop software.
SPECIAL REQUIREMENT INFORMATION:
Experience is evaluated on the basis of a verifiable 40-hour week. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience.
ENDORSEMENT OF COUNTY QUALIFICATION:
If you performed work that differs from the duties described in your class specification and believe you qualify for this opportunity, please provide verification via official documentation of additional responsibility bonus, out-of-class bonus, temporary assignment bonus or reclassification study with CEO Classification within seven (7) calendar days from the last day of filing. Employees do not need to submit such verification if they hold or have held a position that regularly performs functions in alignment with the requirements.
LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
PHYSICAL CLASS:
2 - Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
Additional Information
Once we have identified that you meet the requirements, an invitation regarding the following assessment processes will be sent.
EXAMINATION CONTENT:
This examination will consist of multiple choice and/or simulation assessments, weighted 100%, assessing:
Applicants must meet the requirements and receive a passing score of 70% or higher on the multiple-choice and/or simulation assessment(s) in order to be placed on the eligible list.
EXAM REVIEW:
MULTIPLE-CHOICE AND SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES, PER CIVIL SERVICE RULE 7.19.
Test scores cannot be given over the telephone.
TRANSFER OF TEST COMPONENTS:
If you have taken identical components recently for other exams, your test responses may be automatically transferred to this examination. This exam contains test components that might be used on future exams, and your responses could be transferred to that exam.
TEST PREPARATION:
We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem necessary.
ELIGIBILITY INFORMATION AND VACANCY INFORMATION:
Qualified applicants who passed the assessment are placed on an eligible list in the order of their score group for a period of six (6) months. We will use this list to fill vacancies throughout Los Angeles County as they occur.
AVAILABLE SHIFT: Any
HOW TO APPLY:
We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.
Please fill out the application completely. Provide relevant job experience including employers name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.
We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.
We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicants responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail.
New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to governmentjobs.com and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses.
SOCIAL SECURITY NUMBER:
Federal law requires that all employed persons have a Social Security Number, so include yours when applying.
COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For those who not have access to a computer or the internet, we provide access to complete an application at public libraries throughout the county.
NO SHARING OF USER ID AND PASSWORD:
All applicants must file their application online using their own user ID and password. Using a family members or friends user ID and password may erase a candidates original application record.
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ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities among races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.
TESTING ACCOMMODATION:
If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.
Testing Accommodation Coordinator Email: TestingAccommodations@hr.lacounty.gov
Testing Accommodation Phone: (213) 441-3150
California Relay Services Phone: (800) 735-2922
Teletype Phone: (800) 735-2929
Department Contact Name: Janice Macam
Department Contact Phone: (213) 433-3603
Department Contact Email: jmacam@hr.lacounty.gov
Exam Number: R2584G-R
Type of Recruitment: Open Competitive
COUNTY OF LOS ANGELES
Employment Information
Any language contained in the job posting supersedes any language contained below.
This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.
Equal Employment Opportunity/Non-Discrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/.
Testing Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/.
Fair Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.
Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov.
Veteran's Credit:
Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.
For more information on veteran's credit, please visit: https://file.lacounty.gov/SDSInter/dhr/205102_PPG_115.pdf
Revised September 2025
For detailed information, please click here
01
The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. CHECK YOUR ANSWERS CAREFULLY. Any mistakes you make and/or any incomplete responses you provide in completing these questions will be used to disqualify your application even if you possess the qualifying experience.
Be as specific as possible and include all information requested. Comments such as "see resume or application" will not be considered as a response. All information is subject to verification at any time in the examination and hiring process. Falsification of any information may result in disqualification or dismissal.
02
Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. DO NOT select "off" under Email Preferences within your profile or click "unsubscribe" on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position.
Add the following email address to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail:
It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for a late test administration or rescheduling of a test component.
03
How many years of highly specialized* clerical experience do you have within the last five (5) years, involved with information technology including the use or installation of desktop software?
Highly specialized clerical experience for this exam is defined as either: performing basic information technology tasks, including installing, moving, adding, configuring, and decommissioning desktop software products and hardware, such as computers, operating systems, printers, fax machines, and scanners, as a regular function of the position; OR providing customer service through help desk support and interacting directly with users to identify and resolve hardware, software, and network-related issues.
Experience is evaluated on the basis of a verifiable 40-hour week. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience.
04
If you indicated that you have relevant experience in Question No. 3, you MUST provide ALL of the following:
If you do not have any experience under this option, please write "DOES NOT APPLY".
Required Question
Employer County of Los Angeles
Address
Los Angeles, California, 90010
Website http://hr.lacounty.gov
| Location | Los Angeles, CA |
| Salary | $53,317.20–$68,054.16 Per Year |
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