Computer Technician II

Computer Technician II - 8.0 hours/day

Job Description

• Provide technical assistance supporting district-wide technology relating to networks, hardware, and software via telephone and remote control of computers to ensure minimal down time and greatest student and staff productivity.

• Respond to inquiries relating to hardware and/or software for resolving problems in support of district sites and users.

• Maintain and develop, when necessary, technical documentation for providing instruction and reference.

• Maintain accurate asset documentation

• Moves adds and changes in inventory database

• Install desktop applications and network access software for providing upgrades to maintain current district standards.

• Assist in maintaining and supporting district inventory, remote access, imaging, software licensing, help desk, etc., resources utilizing district software package - Microsoft System Center Suite (SCCM).

• Meet or exceed excellent end user support (Desktop to Enterprise Server)

• Develop and maintain I.T. automated processes, scripting, AD integration using LDAP or direct integration depending on application. E. AD to Google Applications for Education (GAFE) for student/staff account management.

• Maintain District network systems through periodic monitoring via applications, upgrades and migrations using relevant current technology tools.

• Install and maintain IP surveillance video systems and related technologies

• Currently Arecont / Exacqvision (IPSC)

• Support Staff with extensive knowledge of instructional tools, computers, peripherals and operating systems including, but not limited to the following:

• Support current classroom learning tools i.e. (Extron Polevault Systems, document cameras, printers, projectors, sound etc...) and the capacity to integrate future systems.

• Support various audio and video files ( including mp4, mp3, mov, & H.264)

• Use Google Administration

• Maintain building labs and image computer systems as needed

• Use remote desktop tools (SCCM, TightVNC etc.)

• Mobile Device Management (MDM); iOS Applications support and deployment.

• Support multimedia delivery of collaboration meetings

• Google Hangouts, Video Conferencing, Skype, Facetime etc...

• Run Facebook Live, video editing and audio/sound equipment

• Process work orders via helpdesk support system

• Weekly meetings with Tech Department

• Serve as backup support for all level of technical positions.

• Other duties as assigned by IT Director

Required Qualifications

• High school graduate or GED.
• Minimum three years' experience in help desk or technical support capacity or equivalent education and work/field experience.
• Expertise and knowledge with LAN technologies supporting data, voice, and video.
• Working knowledge and hands-on experience with personal computers and internet/intranet protocols and standards utilizing the following operating systems: Windows, iOS, Chrome OS, Android OS etc.
• Experience using the following productivity software: Office, Star/AR, Compass, GAFE, various Curriculum Software
• Ability to maintain accurate records.
• Ability to work under limited supervision following standardized practices and/or methods.
• Ability to diagnose and solve problems, and exercise independent judgment.
• Ability to plan, organize, and prioritize work, complete tasks, and meet deadlines in a timely and efficient manner.
• Ability to establish and maintain cooperative relationships with persons with diverse technical knowledge and skills. Including district administrative staffs, and school building staffs and students.
• Ability to manage multiple tasks and projects.
• Must have valid Washington state driver's license.
• Understand Appropriate/Responsible Use of technology.

Preferred Qualifications

• Web Design, HTML, Java script, CSS knowledge to maintain OSD's website preferred
• A.S. in Computer Science or related field preferred
• Graphical design skills preferred
• Audio engineering experience preferred
• Experience with and knowledge of Dell OptiPlex and Latitude laptops preferred.

Terms of Employment

Starting Date: TBD

Salary: Per PSE CBA - Schedule A

Hours: 8.0

Contracted Days: 248 work days & 12 holidays (260 total contracted days)

Benefits: Follow this link, which will include all available benefits for this position:

https://www.othelloschools.org/site/handlers/filedownload.ashx?moduleinstanceid=1526&dataid=6876&FileName=2022-2025%20PSE%20Collective%20Bargaining%20Agreement%20.pdf

Othello School District does not discriminate in any programs or activities on the basis of sex, race, ethnicity, color, religion, creed, national origin, sexual orientation, gender identity, gender expression, homelessness, immigration or citizenship status, disability, neurodivergence, the use of a trained dog guide or service animal, age, and honorably discharged veteran or military status and provides equal access to the Boy Scouts and other designated youth groups. The following employees have been designated to handle questions and complaints of alleged discrimination:

Civil Rights Compliance Coordinator

Name and/or Title*: Sandra Villarreal, Executive Director of Human Resources

Address: 1025 S 1st Avenue, Othello, WA 99344

Telephone Number: 509-488-2659

Email: svillarreal@othelloschools.org

Section 504/ADA Coordinator

Name and/or Title*: Heidi Wagner, Director of Special Education

Address: 1025 S 1st Avenue, Othello, WA 99344

Telephone Number: 509-488-2659

Email: hwagner@othelloschools.org

Title IX Coordinator

Name and/or Title*: Sandra Villarreal, Executive Director of Human Resources

Address: 1025 S 1st Avenue, Othello, WA 99344

Telephone Number: 509-488-2659

Email: svillarreal@othelloschools.org

School districts must include a nondiscrimination statement in any publication that is disseminated on an annual or periodic basis to all students, parents, guardians, participants, applicants, employees, stakeholders, or unions and professional organizations holding collective bargaining or professional agreements with the school district. This includes district publications as well as building publications.

Some examples include:

• Announcements and bulletins
• Flyers and brochures
• Course catalogs
• Employment application forms and recruitment materials
• Staff and student handbooks
• School newsletters
• School calendars
• District website

Routine letters or daily announcements do not need to include the statement, although a school may choose to include the statement on these publications.

El Distrito Escolar de Othello no discrimina en ningún programa o actividad por motivos de sexo, raza, etnia, color, religión, credo, origen nacional, orientación sexual, identidad de género, expresión de género, situación de sinhogarismo, estatus migratorio o de ciudadanía, discapacidad, neurodivergencia, uso de un perro guía o animal de servicio, edad, ni condición de veterano con baja honorable o militar, y proporciona igualdad de acceso a los Boy Scouts y otros grupos juveniles designados. Los siguientes empleados han sido designados para atender preguntas y quejas sobre presunta discriminación:

Coordinador de Cumplimiento de Derechos Civiles

Nombre y/o cargo*: Sandra Villarreal, Directora Ejecutiva de Recursos Humanos

Dirección: 1025 S 1st Avenue, Othello, WA 99344

Número de teléfono: 509-488-2659

Correo electrónico: svillarreal@othelloschools.org

Coordinador de la Sección 504/ADA

Nombre y/o cargo*: Heidi Wagner, Directora de Educación Especial

Dirección: 1025 S 1st Avenue, Othello, WA 99344

Número de teléfono: 509-488-2659

Correo electrónico: hwagner@othelloschools.org

Coordinador del Título IX

Nombre y/o cargo*: Sandra Villarreal, Directora Ejecutiva de Recursos Humanos

Dirección: 1025 S 1st Avenue, Othello, WA 99344

Número de teléfono: 509-488-2659

Correo electrónico: svillarreal@othelloschools.org

Los distritos escolares deben incluir una declaración de no discriminación en cualquier publicación que se distribuya anualmente o periódicamente a todos los estudiantes, padres, tutores, participantes, solicitantes, empleados, partes interesadas, sindicatos y organizaciones profesionales que tengan convenios colectivos o acuerdos profesionales con el distrito escolar. Esto incluye tanto las publicaciones del distrito como las de los centros educativos.

Algunos ejemplos incluyen:

• Anuncios y boletines
• Volantes y trípticos
• Catálogos de cursos
• Formularios de solicitud de empleo y materiales de reclutamiento
• Manuales para el personal y los estudiantes
• Boletines escolares
• Calendarios escolares
• Sitio web del distrito

Las cartas rutinarias o los comunicados diarios no necesitan incluir la declaración, aunque la escuela puede optar por incluirla en estas publicaciones.