Computer Technician III

FedExGround

Lebanon, TN

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JOB DETAILS

SALARY

JOB TYPE

Full-time

SKILLS

Accidental Death and Dismemberment (AD&D), Analysis Skills, Communication Skills, CompTIA A+, Dell Computers, Desktop PC, E Programming Language, Electronic Medical Records, English Language, Establish Priorities, FMLA (Family and Medical Leave Act of 1993), Forklift, Graphics, Hardware Installation, Hardware Repair, Homeland Security, Identify Issues, Loading/Unloading, Microsoft Excel, Microsoft Word, Multilingual, Multitasking, Network Connectivity, OSHA, Order Picking/Packing, Pallet Jack, Physical Inventory, Presentation/Verbal Skills, Problem Solving Skills, Reimbursement, Retail, Safety/Work Safety, Standard Operating Procedures (SOP), Supply Chain, Systems Administration/Management, Systems Maintenance, United States Citizenship and Immigration Services (USCIS), Warehousing, Wholesale Industry, Writing Skills

LOCATION

Lebanon, TN

POSTED

28 days ago

ShiftMonday - Thursday - 2nd Shift (Afternoon/Evening)Pay: $18.50/hour plus $3.00/hour shift differentialShift: Monday through Thursday 4:00PM to 2:30AMLocation: Hixson Blvd. Lebanon, TNGeneral SummaryThe EMR Technician III role applies to varied job functions within the facility, all requiring similar skill levels, responsibilities, and expectations. This position is responsible for tearing down and replacing parts in systems, as well as troubleshooting, diagnosing, and determining the most cost-effective repair solutions for hardware and software issues across Tablets, Notebooks, Desktops, and Servers. Key job functions may include EG1 GDO (Notebook, Desktop, and Tablet Build), EG3 CFS (L3 EMR, L2 Etching), and EG3 Conus (EMR).Primary ResponsibilitiesRun production in the Burn area as needed.Communicate with operators from other shifts.Comply with OSHA and MSDS standards.Diagnose systems and route to EMR for repair as needed.Load and unload products efficiently and safely.Move and store products using proper equipment; may pick and assemble orders for shipment.Operate material handling equipment safely; may use RF equipment, forklifts, pallet jacks, and factory vehicles.Cross-train teammates in all currently assigned roles.Ensure inbound and outbound shipments are accurate and damage-free.Operate within SOPs and Job Safety Analysis (JSAs).Participate in physical inventories.Perform labeling, sorting, wrapping, packing, and repacking as needed.Provide on-the-job training to new teammates.Train Burn techs on failure types and routing procedures.Maintain a clean, neat, and orderly work area (5S).Disposition inventory between recovery grades (retail, wholesale, sort and settle).Conduct cosmetic inspections, cleaning, and label placement per guidelines.Document repair actions in appropriate systems and logs.Determine cost-effective repair paths and update system disposition.Perform minor part removal or replacement as needed.Operate automated etching machines to apply custom logos.Perform cosmetic repairs on Notebooks, Desktops, and LFF systems.Use Dell Password Reset utility to unlock BIOS password-protected units.Evaluate and determine actions for systems failed in Burn.Tear down and replace parts in systems as directed.Review etching graphics for defects and notify support teams.Plug units into correct cabling and run appropriate software keys.Physically install servers into designated cabinets as needed.Connect units to network and power for Power On Test monitoring.Escalate unresolved issues to technical associates.Education / ExperienceHigh school diploma or GED required.0--2 years of relevant experience.Strong problem-solving skills.Proficient in Microsoft Word and Excel.Excellent written and verbal communication skills.Ability to prioritize and manage multiple tasks.A+ certification preferred.Technical ability to troubleshoot, diagnose, and repair systems.Familiarity with material handling and RF equipment is beneficial.Requirements, Perks, and Benefits (US -- Non-Exempt)Physical & Cognitive Requirements (With or Without Accommodation)Ability to follow policies and proceduresAbility to read, write, and interpret informationAbility to add, subtract, multiply, and divideAbility to use hands to finger, handle, or feelAbility to sit, walk, or stand for the duration of the shiftMust possess visual acuity to perform essential job functionsAbility to conduct physical tasks with a full range of motion throughout the warehouse environmentAbility to lift/carry items up to 50 poundsEqual Opportunity EmployerFedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.Know Your RightsPay TransparencyFamily and Medical Leave Act (FMLA)Employee Polygraph Protection ActE-Verify Program ParticipantFederal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more:E-Verify Notice (bilingual)Right to Work Notice (English) / SpanishFedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.Perks and Benefits at FedEx Supply Chain (FSC)Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.401(k) plan with company match after 1 yearTuition reimbursement programHoliday pay and accrued paid time off (Vacation and PTO)Medical, dental, vision, and voluntary benefits available on day oneBasic life insuranceBasic AD&D coverageSupplemental Life and Supplemental AD&DShort-Term and Long-Term Disability (for full-time employees after 180 days of service)Paid parental leave for both moms and dadsPaid bereavement and jury dutyJob Disclaimer (US)Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.

About the Company

FedExGround

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