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Skills
Communication Skillsunmatched
Computer Workstationsunmatched
Continuous Improvementunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Desktop PCunmatched
Detail Orientedunmatched
Hardware Administrationunmatched
Hardware Repairunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Insuranceunmatched
Laptop PCunmatched
Maintenance Servicesunmatched
Network Configuration Managementunmatched
OEM (Original Equipment Manufacturer)unmatched
On Site Supportunmatched
Peripheral Hardwareunmatched
Printersunmatched
Relationship Managementunmatched
Sales Managementunmatched
Systems Administration/Managementunmatched
Team Buildingunmatched
Technical Supportunmatched
Description
Computer Technician Intern (paid internship) at Netsync Network Solutions
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Computer Technician Intern (paid internship)
Houston, TX
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Computer Technician Intern (paid internship)
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Job description:
We are seeing a motivated Computer Technician Intern to support our team in delivering high-quality technical service and customer support. In this role, you will assist with diagnosing and repairing computer hardware, managing support cases, and contributing to both on-site service requests and internal projects. This internship is ideal for detail-oriented, costumer-focused individuals with a strong desire to learn, grown technical skills, and gain hands-on experience in a fast-paced IT enviroment.
Roles and Responsibilites
Maintain strong working relationships with customers and team.
Repair of computers and peripherals including but not limited to desktops, laptops, workstations, & printers.
Understand warranty and insurance guidelines as it pertains to break-fix.
Customer, Partner/Vendor and cross-department relationship management.
Manage and update support cases in Customer, Netsync and OEM systems.
Work on site hardware support cases for Netsync's Onsite Support service requests.
Additional Duties:
Assist with on-site projects.
Assist in continual improvement to further streamline and automate existing processes and procedures.
Upkeep of work area.
Assist Network Team with network appliance installations.
Continued technical education.
Attend and contribute to weekly team meetings.
Other responsibilities as assigned by management.
Skills and Experience:
Strong attention to detail.
Good communication skills.
Good organization skills.
Good customer service skills.
Curiosity and strong desire to constantly learn.
Minimum Qualifications/Technical and Education Requirements: