Computer Technician - Technology

Position Description

Job Title: Computer Technician

Reports to: Director of Technology/Principal

Dept./School: Campus Assigned

Wage/Hour Status: Nonexempt

PRIMARY PURPOSE:

Facilitate the effective use of technology at the campus level. Provide technical

support in the use of hardware and software to campus staff.

QUALIFICATIONS:

Education

High school diploma; advanced degree or coursework in technology field preferred

Special Knowledge/Skills

Knowledge of computer hardware and software applications

Ability to analyze and resolve computer hardware and software problems

Knowledge of technologies available for use in instructional setting

Ability to troubleshoot and repair computer and technology equipment

Strong organizational, communication, and interpersonal skills

Experience

One year technical support experience

MAJOR RESPONSIBILITIES AND DUTIES:

Technical Support

1. Provide technical assistance and training to campus faculty and staff for use

of equipment including computer hardware and software.

2. Provide immediate on-site assistance to campus staff with technology problems

and questions.

3. Act as liaison with district technology personnel.

4. Maintain computers in campus lab(s) and classrooms and arrange for needed

repair.

5. Perform upgrades to software and hardware.

6. Assist with the organization and distribution of technology materials for

classroom use.

Inventory

7. Maintain accurate inventory of hardware, software, and computer lab materials

at assigned campus(es).

8. Identify, request, and control the inventory of repair parts.

Other

9. Compile, maintain, and file all physical and computerized reports, records,

and other documents required.

10. Comply with policies established by federal and state law, State Board of

Education rule, and local board policy.

11. Comply with all district and campus routines and regulations.

12. Attendance is an essential job function.

13. Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

None

EQUIPMENT USED:

Computers, data projectors, tablets and other mobile devices, printers, and small hand

tools

WORKING CONDITIONS:

Mental Demands/Physical Demands/Environmental Factors: High stress; fast-paced;

Some district-wide travel; repetitive hand motions; prolonged use of computers; lifting of

heavy equipment (50 lbs)