Computer User Support Specialist, Journeyman Employment Type: Full-Time Location: San Antonio, TX (1 opening) or National Capital Region (1 opening) Work Setting: On-Site Applicants must reside within 50 miles of the assigned duty location.
Join Our Team ASI is seeking customer-focused Computer User Support Specialists to provide enterprise desktop and technical support.
What Youll Do
Deliver desktop and technical support
Troubleshoot hardware, software, and connectivity issues
Install and configure workstations and peripherals
Support user accounts and Active Directory
Resolve service requests and document solutions
Maintain workstation inventories
Support Video Teleconferencing (VTC) technologies
What Youll Bring Required
Active Secret Security Clearance
Associates degree in a related field
3+ years of desktop support experience
DoD 8570 IAT Level I Certification
At least one current industry IT certification
Strong customer service and communication skills
Preferred
Army or DoD IT experience
Microsoft 365
ServiceNow
Active Directory administration
Remote support experience
Why ASI?
Competitive compensation
401(k) with company match
Unlimited Paid Time Off
Opportunity to support critical Army healthcare missions
Employment is contingent upon contract award.
ASI does not accept unsolicited resumes from staffing agencies or third-party recruiters.