Concession Supervisor

Greek Peak

Cortland, New York

JOB DETAILS
SKILLS
Coaching, Communication Skills, Cook Dishes, Detail Oriented, Federal Laws and Regulations, Food Safety, Food Services, Housekeeping/Cleaning, Inventory Levels, Inventory Management, Maintain Compliance, Multitasking, Operational Support, Operations, Operations Management, Organizational Skills, People Management, Point of Sale (POS) Systems, Safety Standards, Safety/Work Safety, Sanitation, Schedule Development, Service Delivery, Staff Motivation, State Laws and Regulations, Team Lead/Manager, Telephone Skills, Time Management
LOCATION
Cortland, New York
POSTED
26 days ago
Greek Peak Mountain Resort Mission Statement
 “To Create Unforgettable Memories”
 
We are a cashless resort!

Join Our Culinary Team as a Concessions Supervisor!
Are you a natural leader who thrives in a fast-paced environment? As a Concessions Supervisor, you’ll play a key role in delivering exceptional guest experiences while leading and developing a high-performing team. From overseeing daily operations to ensuring food safety and service standards, you’ll help keep our concessions running smoothly and efficiently. If you’re organized, guest-focused, and ready to lead by example, this is the role for you!
 
Applicants MUST be at least 21 years old and have WEEKEND availability.

What You’ll Do:
 
  • Lead and Develop Your Team: Assist in training, coaching, and supervising concession staff, including POS systems and cash handling procedures. Ensure all training is documented and completed.
  • Deliver Exceptional Guest Service: Greet and interact with guests in a professional, friendly manner, resolving concerns and creating a welcoming environment.
  • Oversee Daily Operations: Ensure smooth and efficient operations, including timely opening and closing procedures while maintaining all company standards.
  • Maintain Cleanliness and Safety: Keep all workspaces clean, organized, and safe while following all food safety and sanitation guidelines.
  • Manage Inventory and Stock Levels: Monitor inventory, maintain proper stock levels, assist with ordering, and ensure proper product rotation.
  • Ensure Compliance: Follow all state and federal regulations, including alcohol service laws, and uphold all resort policies and procedures.
  • Create and Manage Schedules: Build and adjust staff schedules, manage call-outs, and ensure proper coverage during peak times.
  • Support Resort Operations: Collaborate with other departments and assist where needed to ensure a seamless guest experience.
Who We’re Looking For:
 
  • Strong Leader: Experience supervising or leading a team, with the ability to motivate and hold employees accountable.
  • Guest-Focused: Excellent communication skills with a commitment to providing outstanding service.
  • Organized and Detail-Oriented: Able to manage schedules, inventory, and multiple priorities effectively.
  • Adaptable and Quick-Thinking: Comfortable handling challenges and changing priorities in a fast-paced environment.
  • Safety-Minded: Committed to maintaining food safety, sanitation, and workplace safety standards.
Perks You’ll Enjoy:
  • Exclusive Season Pass: Work at least two shifts per week, and you'll unlock access to our $15 employee season pass, including complimentary ski and snowboard rentals!
  • Discounts on food, gear, lodging, and more.
  • Professional Growth: Enjoy training that enhances your skills in guest service.
Why Join Greek Peak?:
  • Fun, Fast-Paced Environment: Work in a lively resort atmosphere where no two days are the same!
  • Build Your Culinary Skills: Gain hands-on experience in food preparation, safety, and guest service.
  • Be Part of the Action: Play an essential role in helping guests enjoy their time by providing great food and service.
If you’re ready to step into a leadership role and help create unforgettable guest experiences, apply today to become a Concessions Supervisor!

About the Company

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Greek Peak