Concessions Internship, Progressive Field

The opportunity Delaware North Sportservice is hiring a Concessions Intern to join our team at Progressive Field in Cleveland, Ohio. As a Concessions Intern, you will assist the management team with training and scheduling team members. On event days, you will help the concessions team with stand operations, including inventory management and cash room duties.

Are you an undergraduate or graduate student seeking an internship in a fast-paced, inclusive environment with real-world learning opportunities? Delaware North internships are paid and can be completed for academic credit. Summer internship dates typically span 12 weeks and average 400 hours for school credit.

As a Concessions Intern, you will work closely with our management team to support and elevate food and beverage operations throughout Major League Baseball games. You will assist in running game day operations and have opportunities to learn and lead team members during events. You will collaborate directly with leadership on decision-making that impacts guest experience and business performance. In addition, you will gain exposure to the financial and operational side of hospitality, learning forecasting in game financials, event close auditing, product inventory, and how supply chain management supports the success of our concessions department. You may also have the opportunity to contribute to creative projects, such as the development and launch of new food and beverage concepts across the concourse.

By participating in our internship program, you will gain valuable work experience, develop leadership capabilities, and make an impact on the business. You will discover how a global hospitality company operates and work alongside exceptional team members who exemplify our values: Lean forward, Come Together, Stand Up, Do Right, and Think Guest.

All Delaware North Interns participate in the Delaware North Intern Experience, which includes opportunities for hybrid and in-person work, executive and peer mentoring, and on-the-job learning.

Pay: $15.00 - $15.00 per hour

Information on our comprehensive benefits package can be found at http://www.careers.delawarenorth.com.

What We Offer

We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits, including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules
• Eligible team members may also receive health, dental, and vision insurance, 401k with company match, paid vacation days, and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What You Will Do

• Assist with new hire orientation and on-boarding at the venue
• Coordinate team member scheduling on event days and track attendance
• Support with team member check-in on event days
• Perform end of event tasks, including the closing of stands and retail transaction reports

More About You

• Must be at least 18 years old
• Must be enrolled at an accredited college or university, with Business Administration or Human Resources majors preferred
• Proficiency with Microsoft Office Products, including Word and Excel
• Ability to work flexible hours, including evenings, weekends, and holidays
• Physical requirements: ability to lift and carry up to 50 lbs, constant lifting, twisting, reaching, bending, and repetitive motions

Shift Details

• Days
• Evenings
• Holidays
• Events
• Weekends

Who We Are

Delaware North operates concessions and premium dining at Progressive Field since 1994. The 35,041-seat venue is home to Major League Baseballs Cleveland Guardians. Our business is all about people and that includes you. At Delaware North, youre not just part of a team - youre part of a global legacy, a family-owned company with 100 years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who Says You Cant Love Where You Work?

With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether youre interested in restaurants, hotels, sports, gaming operations, or retail, part-time or full-time, were invested in helping you achieve your career goals. Together, were shaping the future of hospitality - come grow with us. Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.