Concessions Supervisor, TD Garden

Delaware North Companies Inc

Boston, MA

JOB DETAILS
SALARY
$20–$25 Per Hour
SKILLS
Casinos, Dental Insurance, Employee Assistance Plan, Food Quality, Food Services, Gaming, Lift/Move 50 Pounds, People Management, Record Keeping, Resolve Customer Issues, Restaurant, Retail Operations, Sports, Team Lead/Manager, Training/Teaching, Vision Plan
LOCATION
Boston, MA
POSTED
30+ days ago

The opportunity Delaware North Sportservice is hiring part-time Concessions Supervisors to join our team at TD Garden in Boston, Massachusetts.

As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay: $20.00 - $25.00 per hour

Information on our comprehensive benefits package can be found at http://careers.delawarenorth.com/what-we-offer.

What We Offer We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests.

All team members receive benefits including:

  • Weekly pay
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules
  • Eligible team members may also receive:
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Employee assistance program
  • Tuition and/or professional certification reimbursement

What Will You Do As a Concessions Supervisor, you will:

  • Assign duties to scheduled team members and assist with training
  • Investigate and resolve complaints regarding food quality, service, or accommodations
  • Manage labor and profit loss
  • Ensure proper cash handling and tip record-keeping for the shift
  • Assist guests, stock shelves, count inventory, and perform cashier duties when necessary

More About You To be successful in this role, you will need:

  • Experience working in a restaurant is required
  • Minimum of 2 years of supervisory experience preferred
  • Must be able to implement rules and direct employees
  • Ability to anticipate and fulfill guest needs while thriving in a fast-paced environment
  • No college degree required

Physical Requirements The role requires:

  • Constant standing, walking, bending, reaching, and repetitive motions
  • Ability to lift stock to 50 pounds occasionally
  • May be required to work outdoors or in variable temperatures depending on the season

Shift Details Events, holidays, days, evenings, and weekends are all part of the schedule.

Who We Are Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor TD Garden and neighboring The Hub on Causeway, both of which we continue to own and operate. As New Englands largest sports and entertainment arena, TD Garden is the home of the storied NHLs Boston Bruins and NBAs Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.

Our Business Our business is all about people, and that includes you. At Delaware North, youre not just part of a team - youre part of a global legacy, a family-owned company with 100 years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who Says You Cant Love Where You Work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether youre interested in restaurants, hotels, sports, gaming operations, or retail, part-time or full-time, were invested in helping you achieve your career goals. Together, were shaping the future of hospitality - come grow with us.

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to:

  • Race
  • Color
  • Religion
  • Sex
  • Gender identity
  • National origin
  • Age
  • Disability
  • Protected veteran status
  • Sexual orientation
  • Any other legally protected status.

About the Company

D

Delaware North Companies Inc

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Its portfolio includes high-profile venues ranging from sports stadiums, entertainment complexes, national parks, restaurants, airports, and some of the top regional casinos in the country. The company also owns a selection of award-winning destination resorts, as well as a series of premium restaurants and catering services that are leaders in the industry. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates serving half a billion guests in the United States, Canada, the United Kingdom, Australia, New Zealand, and Asia.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Hotels and Lodging
FOUNDED
1915
WEBSITE
https://www.delawarenorth.com/