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Concierge

Southwoods Health
  • Boardman, Ohio
    Today

    Job Description

    Concierge
    Location: Boardman, OH
    Schedule: Full-time 
     
    About the Role
    Southwoods Health is seeking a professional Concierge to serve as a vital liaison between patients, their families, and our clinical staff. In this role, you will provide real-time patient status updates, guide families through the facility, and ensure a warm, comfortable environment.
     
    Essential Duties
    1. Patient Hospitality: Greet patients and families, assist them with the registration process, and escort them to appropriate waiting or clinical areas.
    2. Communication: Serve as the bridge between clerical and clinical personnel to keep families informed of procedure timelines or delays.
    3. Comfort Services: Tend to special requests and maintain beverage, snack, and linen supplies in the waiting areas.
    4. Administrative Support: Assist with medical receptionist duties as needed.
    5. Compliance: Ensure all processes within the physician practice maintain compliance with relevant regulatory agencies (e.g., OSHA, ODH, BOP, TJC).
    Qualifications
    1. Strong communication and problem-solving skills.
    2. A consistently professional demeanor anchored by strong ethical and moral principles.
    3. Proficiency with computers and solid typing skills.
    4. Prior experience as a medical receptionist is preferred but not required.
    At Southwoods, it's not just about the treatment, but how you're treated. #SWH
    Apply Now at www.southwoodshealth.com

    Numbers & Facts

    LocationBoardman, Ohio
    Websitehttps://www.southwoodshealth.com/careers/

    Skills

    • Administrative Skillsunmatched
    • Beveragesunmatched
    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Maintain Complianceunmatched
    • Medical Assistanceunmatched
    • Medical Office Administrationunmatched
    • OSHAunmatched
    • Problem Solving Skillsunmatched
    • Regulatory Complianceunmatched
    • Typingunmatched

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