Optalis Health and Rehabilitation - **Dearborn** Job Title: Concierge Job Summary: The Concierge will oversee the customer service program utilizing Optalis tools to create an excellent Guest experience. The Concierge will have direct responsibility to address customer inquiries and resolving issues or complaints. Work daily with other departments to promote a culture of caring and teamwork. Essential Job Duties & Responsibilities:
Supervisory Responsibilities:
Travel Requirements: Facility-based position Education and Experience: High school diploma or equivalent. At least two years health-care related experience required. Physical Requirements: Examples: Daily activity includes walking and prolonged sitting. Must be able to lift up to 15 pounds at times. Affirmative Action/EEO Statement: It is the policy of Optalis Healthcare to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. |