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Guest Services Jobs in Redmond, WA

Concierge/Front Desk Reception - Part Time (Fri/Sat/Sun)

Emerald Heights

Redmond, Washington

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JOB DETAILS
SKILLS
Accidental Death and Dismemberment (AD&D), Administrative Skills, Assisted Living, Childcare, Communication Skills, Customer Support/Service, Disability Insurance, Disbursements, Emergency Response, Employee Assistance Plan, English Language, High School Diploma, Life Insurance, Mail Processing, Microsoft Office, Multitasking, Nursing, Presentation/Verbal Skills, Team Player, Telephone Skills, Two Way Radio, Writing Skills
LOCATION
Redmond, Washington
POSTED
5 days ago
Emerald Heights, is a premier life plan community located in Redmond, Washington. We are dedicated to providing our residents the best senior living experience in the Puget Sound area and offer a full continuum of care from independent living to assisted living, skilled nursing and memory care. If you want to look back at the end of the day and feel the difference you have made, you will want to join our team. You will have the ability to greatly influence the care and service provided to our Seniors and the opportunity to create long-lasting relationships that will impact many lives.

The Concierge provides a welcoming environment of hospitality to guests and residents of Emerald Heights. The Concierge displays superior customer service skills by maintaining a calm, focused, and patient disposition while handling a busy front desk. A strong team player, able to multitask, and perform computer and administrative duties.
 
Pay:
$20.00 - $22.00

Schedule:
12pm - 7pm Fridays
Saturday and Sunday’s ~ 10am - 6pm .  
 
We offer:
100% paid medical, dental and vision, employer paid life insurance and AD&D for employees working 30+ hours/week (Option to buy-up if desired). In addition, we offer a Flexible Spending account for medical and childcare reimbursements with a $500.00 rollover feature (No Rollover on childcare) AND the option to purchase Long Term disability insurance. Eligibility begins the first of the month following 30 days of employment. Employees are able to enroll in our company’s 403(B) plan (Eligibility on 403b – 20+ hours per week) – We match 50 cents for every dollar saved up to 10% of your annual salary. Matching begins the first of the quarter following 1 year of employment. Full-time employees are eligible to accrue up to 16 paid time off days, 6 paid holidays and 3 personal days. Pro-rated paid time off is available to part-time employees.
 
In Addition, we offer:
Tuition reimbursement
Employee Assistant Program (EAP) through Wellspring Family Services
Gym/Pool
Free Parking
Free meal
Beautiful walking paths around the community(Benefits and Vacation based on the number of hours you work)

 
Required Knowledge, Skills and Experience: 
  • High school diploma or GED.
  • One year front desk experience preferred; or equivalent customer service experience preferred.
  • Knowledge of computer Microsoft office suite programs.
  • Ability to prioritize and multi-task.
  • Keyboarding skills 50-60 wpm preferred.
  • Ability to function as a positive part of a team in achieving goals.
  • Excellent English communications skills, both verbal and written.
  • Must have good problem solving skills.
  • Knowledge of the local area a plus.
Primary Responsibilities:
  • Cordially and professionally greet and direct residents, visitors, callers, and staff.
  • Routes phone calls, messages and mail to appropriate staff members.
  • Communicates utilizing multi-line telephone system and 2-way radio.
  • Responds to medical emergencies and urgent matters in accordance with policy.
  • Completes various administrative projects and assignments.
  • Generates and distributes forms.
  • Sorts and distributes US mail to residents and staff mail boxes.
  • Coordinated and takes reservations for the guest apartments.
  • Assists residents with their requests for disbursements from the petty cash account. Process receipts.
  • Attends meetings and functions.
  • Maintains confidentiality as it relates to resident information and business functions.
  • Practices good judgment.
  • Dresses appropriately for a professional office.
  • Other duties as assigned.
All Emerald Heights employees must pass a criminal background check and other pre-employment requirements. We are an E-Verify employer.
 
Emerald Heights is an equal opportunity employer.
 

About the Company

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Emerald Heights

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