Our Client, a Healthcare company, is looking for a Concierge for their New Hartford, NY location.
Responsibilities:
Greets and directs visitors to appropriate company representative.
Administers intake sign-in log and exit satisfaction survey to visitors.
Schedules 1:1 consultation appointment as needed for licensed and certified company representatives.
Answers all incoming calls in a timely and professional manner.
Accurately transfers calls to appropriate parties.
Performs a variety of clerical duties (light filing and data entry) as requested.
Organizes and maintains up-to-date corporate information and telephone listings.
Maintains reception area materials (e.g. product brochures, newsletters, event calendars, etc.) for the purpose of providing resource information to visitors.
Receives a variety of items (e.g. mail, special deliveries, packages, supplies, etc.) for the purpose of distributing materials to appropriate parties.
Performs additional job duties as assigned by company.
Requirements:
Associates degree in relevant field or equivalent combination of relevant education and experience.
Receptionist or customer service experience in an employment setting of 50+ people required.
Excellent phone etiquette and customer service skills.