Concierge

Payrate: $16.50 - $19.00/hr
 
Summary:
The Concierge is the first face that visitors see at company’s Resource Center retail locations. This role is responsible for greeting visitors, administering incoming calls and ensuring all guests and callers are appropriately routed in a courteous and professional manner.
 
Responsibilities:

• Greets and directs visitors to appropriate company representatives.
• Administers intake sign-in log and exit satisfaction surveys to visitors.
• Schedules 1:1 consultation appointment as needed for licensed and certified company representatives. Answer all incoming calls in a timely and professional manner.
• Accurately transfers calls to appropriate parties.
• Performs a variety of clerical duties (light filing and data entry) as requested.
• Organizes and maintains up-to-date corporate information and telephone listings.
• Maintains reception area materials (e.g. product brochures, newsletters, event calendars, etc.) for the purpose of providing resource information to visitors.
• Receives a variety of items (e.g. mail, special deliveries, packages, supplies, etc.) for the purpose of distributing materials to appropriate parties.
• Performs additional job duties as assigned by company.

 
Minimum Qualifications:-

• Associates degree in relevant field or equivalent combination of relevant education and experience.
• Receptionist or customer service experience in an employment setting of 50+ people required.
• Excellent phone etiquette and customer service skills.
• Well organized with attention to detail.
• Ability to multitask in a fast-paced environment.
• Professional, enthusiastic and positive attitude.
• Knowledge of all Microsoft Office applications

 
Pay Transparency: The typical base pay for this role across the U.S. is: $16.50 - $19.00/hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. 

Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded.

Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying “STOP” to :messages or by contacting

privacy@aditiconsulting.com

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