Concierge

Our Client, a Healthcare company, is looking for a Concierge for their New Hartford, NY location.

Responsibilities:

• Greets and directs visitors to appropriate company representative.
• Administers intake sign-in log and exit satisfaction survey to visitors.
• Schedules 1:1 consultation appointment as needed for licensed and certified company representatives.
• Answers all incoming calls in a timely and professional manner.
• Accurately transfers calls to appropriate parties.
• Performs a variety of clerical duties (light filing and data entry) as requested.
• Organizes and maintains up-to-date corporate information and telephone listings.
• Maintains reception area materials (e.g. product brochures, newsletters, event calendars, etc.) for the purpose of providing resource information to visitors.
• Receives a variety of items (e.g. mail, special deliveries, packages, supplies, etc.) for the purpose of distributing materials to appropriate parties.
• Performs additional job duties as assigned by company.

Requirements:

• Associates degree in relevant field or equivalent combination of relevant education and experience.
• Receptionist or customer service experience in an employment setting of 50+ people required.
• Excellent phone etiquette and customer service skills.
• Well organized with attention to detail.
• Ability to multitask in a fast-paced environment.
• Professional, enthusiastic and positive attitude.
• Knowledge of all Microsoft Office applications

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities