Job Description
Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.
Job Title: Concierge
Job Location: New York, NY (Onsite)
Job Duration: 2 Months (Possible for extension)
Schedule: Monday to Friday, 8:00 AM - 5:00 PM or 7:30 AM - 4:30 PM
Job Description
Position Summary
The Concierge serves as the first point of contact for employees, visitors, and vendors, delivering a professional and welcoming workplace experience. This role supports workplace operations, meeting and event coordination, employee services, and facilities administration while ensuring exceptional customer service.
Key Responsibilities
Workplace & Front Desk Support
Qualifications
Required Experience
Education
Interview Process
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
Job Title: Concierge
Job Location: New York, NY (Onsite)
Job Duration: 2 Months (Possible for extension)
Schedule: Monday to Friday, 8:00 AM - 5:00 PM or 7:30 AM - 4:30 PM
Job Description
Position Summary
The Concierge serves as the first point of contact for employees, visitors, and vendors, delivering a professional and welcoming workplace experience. This role supports workplace operations, meeting and event coordination, employee services, and facilities administration while ensuring exceptional customer service.
Key Responsibilities
Workplace & Front Desk Support
- Welcome and assist employees, visitors, contractors, and vendors.
- Serve as the primary point of contact for workplace-related inquiries.
- Escort visitors as needed and ensure a positive guest experience.
- Provide recommendations and assistance regarding local amenities and services.
- Support employee access requests and resolve access card issues.
- Coordinate with Security and Technology teams on building access matters.
- Follow all site-specific security and emergency procedures.
- Notify appropriate parties regarding safety, security, or emergency concerns.
- Receive, manage, and distribute incoming deliveries and packages.
- Process workplace service requests and administrative tasks.
- Maintain mail and package tracking and volume audits.
- Provide general support to Workplace Experience and Facilities teams.
- Coordinate meeting room setups and resets.
- Arrange catering delivery and event support services.
- Ensure conference rooms are prepared before meetings.
- Perform post-meeting cleanup and room restoration.
- Clean reusable kitchen and dining items.
- Load and unload dishwashers.
- Restock food, beverages, and workplace supplies.
- Maintain cleanliness and organization of marketplace and pantry areas.
- Ensure employee-facing amenities remain fully stocked and operational.
- Conduct routine and monthly workplace inspections.
- Replenish first aid supplies and monitor inventory levels.
- Verify AED readiness and maintain inspection logs.
- Ensure safety equipment and workplace amenities are compliant and functional.
- Monitor workplace supply inventory and order replenishments as needed.
- Respond professionally to inquiries, requests, and complaints.
- Provide timely solutions with a customer-focused approach.
- Resolve routine and complex workplace issues.
- Build positive relationships with clients, employees, and stakeholders.
- Support team objectives and workplace experience initiatives.
- Demonstrate Client RISE values in daily interactions.
- Lead by example and promote best workplace practices.
- Collaborate with related teams to achieve operational goals.
- Help build consensus and contribute to a positive work environment.
Qualifications
Required Experience
- Minimum 2-3 years of customer service, hospitality, concierge, workplace experience, facilities, or related experience.
Education
- High School Diploma or GED required.
Interview Process
- 1-2 Virtual Interviews
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
Numbers & Facts
| Location | New York, NY |
| Industry | Computer/IT Services |
| Salary | $19–$19.70 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 2000 |
| Website | http://metasysinc.com/ |
About Company
With over 15 years of experience, Metasys Technologies (MTI) provides consultants with rewarding career opportunities in a multitude of organizations.
Rated by The Atlanta Business Chronicle as one of the best places to work, MTI provides our consultants with opportunities for growth and recognition. MTI has a nationwide network of clients including Fortune 50 companies and numerous medium to small sized businesses.
We offer opportunities in I.T. Professional Services, Finance & Accounting, and Business Professional Services.
Our tools and consultant care program help you with the interview process and provide you with continuous guidance and insight.
If you are a candidate looking for career growth or change, we can help you find a career that matches your aspirations.
Skills
- Administrative Skillsunmatched
- Background Investigationunmatched
- Best Practicesunmatched
- Catering Servicesunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Defibrillatorunmatched
- Event Managementunmatched
- Facilities and Maintenanceunmatched
- First Aidunmatched
- Food and Beverage Industryunmatched
- Inventory Levelsunmatched
- Leadershipunmatched
- Loading/Unloadingunmatched
- Mail Processingunmatched
- Maintenance Servicesunmatched
- Operational Supportunmatched
- Plan Meetingsunmatched
- Preventative Maintenanceunmatched
- Problem Solving Skillsunmatched
- Safety Equipmentunmatched
- Safety/Work Safetyunmatched
- Time Managementunmatched
- Workplace Issuesunmatched
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