Concierge - Part Time

Find your joy here, at The Amberleigh, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

The Amberleigh, a premier retirement community in Williamsville, NY provides quality care to residents in an INDEPENDENT LIVING, ASSISTED LIVING, MEMORY CARE community.

What we offer you:

• Company support for educational and learning opportunities

• Paid referral programs for Team Member and Resident referrals

• Medical, dental, vision, and life/disability insurances*

• 401k retirement savings offering a discretionary match determined each year based on company performance

• Employee Assistance Program

• Dependent Care and FSA saving accounts

• PTO available after 90 days

• Paid Training

• Benefit eligibility dependent on employment status

Eligibility based on location

Receptionist Responsibilities include:

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Inputs maintenance requests into system
• Updates resident roster and spreadsheets
• Work with team to field phone calls and inquiries
• Organize transportation requests for residents
• Send appropriate emails to departments
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Qualifications:

• MUST have computer knowledge. Microsoft Word, Excel and Outlook
• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

Pay rate is $16.26/hour

Must have weekend availability