Communication Skills, Corporate Policies, Customer Support/Service, Detail Oriented, English Language, High School Diploma, Leadership, Multitasking, Policy Development, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Regulations, Sales Management, Service Delivery, Writing Skills
Northeast security is seeking Security Concierge Officers for premiere Class A buildings in Somerville.
Pay Rate: $23.00/hour
Schedule: Part-Time Friday-Saturday 11:00pm-7:00am
Part-Time Saturday-Sunday 3:00pm-11:00pm
Parking is available on-site
Security Concierge Responsibilities include but are not limited to:
- Concierge will be front facing and a direct representation for not only the building, but the clients that are in the building as well.
- Concierge will need to uphold the client's appearance and culture at all times along with making guests feel welcomed and approachable.
- Must keep a professional appearance.
- Must remain on post at all times.
- Positive phone demeanor and superior written and verbal communication skills are essential
- Must have a service-oriented mindset and be capable of making every guest feel valued
- Ensure timely notification of all serious incidents.
- Basic computer knowledge
- Maintain effective communications with all assigned security personnel.
- Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.
Assume other duties as required by either Client or Northeast Security, Inc
Security Concierge Skills:
- Excellent customer service skills and service delivery orientation
- Client Management Skills
- Strong Leadership skills.
- Strong attention to detail
- Strong written and verbal communication skills
- Ability to show responsibility and friendliness towards clients and residents.
- Strong professionalism
- Ability to solve conflict/problem solve.
- Maintain the highest ethical and professional standards.
- Must be able to multi-task and self-manage in a dynamic environment.
- Must be knowledgeable of all company policies and procedures.
- Maintain effective relationships with all levels of the company and client organizations
Security Concierge Requirements:
- 5-years of Customer Service Experience required.
- Previous security Concierge experience, or related field/education.
- Neat and professional appearance
- Dependable means of transportation
- Ability to communicate clearly and effectively in English (both written and verbal)
- High School Diploma/GED Equivalent
- Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings.
- Must be at least 18 years of age.
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