Communication Skills, Microsoft Office, Microsoft Product Family, Office Management, Problem Solving Skills, Telephone Skills
When you work at The Delaney at Lake Waco, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!
The Delaney at Lake Waco is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!
Here are a few of the daily responsibilities of a Concierge:
- Provide ongoing telephone coverage
- Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating
- Monitor front desk activity and maintain community security procedures
- Accept delivery packages, document receipt of packages, and notify the resident (recipient) of delivery
- Prepare maintenance work orders as requested by residents and staff
- Assist the Business Office Manager with projects/assignments
- Communicate effectively with department leaders and team members
- Candidates must be dependable, flexible, and willing to work evenings, weekends, and holidays as needed.
Here are a few of the qualifications we need you to have:
- High school diploma or general education degree (GED) required
- Familiarity with Microsoft Office Suite products
- Must demonstrate excellent telephone communication skills
Schedule:
- Part-time position
- Must be flexible with scheduling needs
- Nights, weekends and holidays required
- Additional shifts may be available as needed
Salary: Starting at $14/hr
If you''re an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we''d love to get to know you!
EEO Employer