Seeking an experienced Concur Travel & Expense Specialist / Concur Expense System Administrator to manage Concur Expense configurations, workflows, user access, Travel & Expense (T&E) operations, and corporate card (PCARD) programs.
The ideal candidate will have 8–10 years of hands-on Concur experience, strong T&E processing knowledge, corporate card administration experience, and the ability to troubleshoot production issues and support end users.
Key Responsibilities
Administer and configure Concur Expense, including workflows and user access.
Process and review expense reports for accuracy, completeness, and policy compliance.
Troubleshoot Concur issues and coordinate with Concur Support for resolution.
Provide timely support to end users regarding expense submissions, reimbursements, and system access.
Support Travel & Expense (T&E) operations and corporate card/PCARD programs.
Manage cardholder setup, transaction research, and exception resolution.
Coordinate with Finance, Accounting, and IT teams.
Liaise with offshore teams supporting custom Concur development.
Apply established travel and expense policies during review and approval workflows.
Maintain documentation supporting internal controls, SOX compliance, and audit readiness.
Serve as a day-to-day coordination point for T&E processing teams.
Provide guidance on queue prioritization and issue resolution.
Participate in process improvement, workflow redesign, system enhancements, and documentation updates.
Document recurring issues and develop a knowledge base of common problems and resolutions.
Required Experience
8–10 years of hands-on Concur experience.
Strong experience with Concur Expense processing and administration.
Experience with corporate card / PCARD administration.
Strong troubleshooting and production-support experience.
Experience managing Concur configurations, workflows, and user access.
High attention to detail with the ability to handle high-volume transactions.
Strong communication and end-user support skills.
Experience working with Finance, Accounting, and IT teams.
Ability to coordinate with offshore development/support teams.
Knowledge of expense policies, internal controls, SOX, and audit requirements.
Company Benefits & Culture
• Inclusive and diverse work environment
• Opportunities for professional growth and development
• Comprehensive health and wellness benefits
Numbers & Facts
Location
Boston, MA
Salary
$50–$55 Per Hour
Skills
Accountingunmatched
Administrative Skillsunmatched
Communication Skillsunmatched
Configuration Managementunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Documentationunmatched
Establish Prioritiesunmatched
Expense Managementunmatched
Expense Reportsunmatched
Financeunmatched
Help Deskunmatched
Identify Issuesunmatched
Knowledge Baseunmatched
Offshoringunmatched
Organizational Skillsunmatched
People Managementunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Production Supportunmatched
Reimbursementunmatched
Sarbanes-Oxley Act (SOX)unmatched
Support Documentationunmatched
Systems Administration/Managementunmatched
Time Managementunmatched
Travel Policyunmatched
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