Auditing, Coaching, Communication Skills, Customer Escalations, Customer Experience, Customer Support/Service, Direct Sales, Federal Laws and Regulations, Inventory Cycle Counts, Inventory Management, Leadership, Loss Prevention, Marketing, Merchandising, Operations, Operations Processes, Organizational Skills, Problem Solving Skills, Promotional Products, Reconciliation, Retail, Retail Management, Revenue Growth, Safety Compliance, Sales, Sales Operations, Schedule Development, Shipping/Receiving, Store Opening, Team Building, Team Lead/Manager, Trend Analysis
Lead the Store. Build the Team. Own the Experience.
We're looking for a hands-on Store Manager to lead our East Bay SF retail location. This role is perfect for a motivated retail leader who thrives in a specialty environment and enjoys being close to the products, the team, and the customers.
If you're passionate about retail, team leadership, and creating an engaging in-store experience—especially in categories like airsoft, tactical gear, or outdoor equipment—this is your opportunity to take full ownership of a high-impact store.
What You'll Do
Operations & Sales
- Oversee daily store operations including opening/closing, POS, and cash handling
- Drive sales performance against monthly and quarterly goals
- Analyze trends and adjust merchandising and floor strategy to maximize results
- Maintain a clean, organized, and visually compelling 10,000 sq ft retail space
- Manage inventory including receiving, cycle counts, and system reconciliation
- Partner with corporate on merchandising, promotions, and product assortment
Team Leadership
- Hire, onboard, schedule, and develop a team of 3–4 associates
- Lead performance check-ins and annual reviews; partner with corporate on HR matters
- Foster a culture of strong product knowledge and customer service excellence
- Act as the primary escalation point for customer concerns
Compliance & Safety
- Ensure all product sales comply with Pennsylvania and federal regulations
- Maintain a safe and compliant store and back-of-house environment
- Enforce loss prevention standards and conduct regular audits
Reporting & Communication
- Submit weekly reports on sales, staffing, and inventory
- Participate in monthly leadership calls with regional and corporate teams
- Partner with marketing on local events and community engagement initiatives
What You Bring
- Experience in retail management or store leadership
- Strong sales mindset with the ability to drive results and coach a team
- Hands-on leadership style with a willingness to jump in wherever needed
- Interest in or familiarity with airsoft, tactical gear, or outdoor products
- Strong organizational, communication, and problem-solving skills
- Ability to manage inventory and operational processes effectively
Why This Role Stands Out
- Full ownership of store performance and customer experience
- Opportunity to lead a small, tight-knit team
- Dynamic product environment with an engaged customer base
- Direct impact on sales, operations, and community presence
Ready to Lead?
If you're a driven retail leader who enjoys building teams, driving sales, and creating a standout in-store experience, we'd love to hear from you.
Apply today to learn more!