Configuration Specialist

This Jobot Job is hosted by: Hunter King
Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume.
Salary: $110,000 - $130,000 per year

A bit about us:

We lead the way in transforming transportation management with innovative, safe, and sustainable solutions. We focus on improving mobility, traffic flow, road safety, and air quality in communities worldwide.

We are is looking for a detail-oriented and technically skilled Configuration Specialist to join our Technology team. In this role, you will ensure our software systems are correctly configured, maintained, and deployed to support both customer needs and business operations.

You’ll collaborate closely with Engineering, QA, DevOps, Product, and Customer Support teams, playing a critical role in enabling high-quality software releases across both SaaS and embedded environments.

Why join us?

We're building intelligent transportation solutions that make communities safer, greener, and easier to move through, real infrastructure work with visible, real-world impact. As a Configuration Specialist, you'll play a hands-on role in shaping the tools and systems that keep our software releases reliable and our customers supported.

We back that work with a comprehensive benefits package: PPO medical coverage, dental, and vision plans, a 401(k) with company contribution, company-paid life insurance and short/long-term disability coverage, and an Employee Assistance Program that goes beyond the basics with life planning and travel emergency support. Add in flexible spending options, education reimbursement, paid holidays and personal leave, and a fully remote setup, and you get a role where you're supported both professionally and personally.

If you want to work on technology that people rely on every day, and do it with a team that treats your wellbeing as seriously as your work, we'd love to hear from you.

Job Details

Configuration & System Management

• Configure and maintain software applications and system settings
• Manage configuration baselines across development, testing, and production environments
• Ensure all changes are accurate, documented, and approved

Release & Version Control

• Support software releases and deployment activities
• Maintain configuration records, versioning, and release documentation
• Partner with Engineering and QA to ensure consistency across builds

Documentation & Standards

• Develop and maintain configuration documentation, SOPs, and runbooks
• Ensure alignment with internal standards, security requirements, and best practices

Cross-Functional Collaboration

• Work with Software Engineering, QA, DevOps, Product, and Customer Support teams
• Support implementation teams with configuration troubleshooting

Troubleshooting & Support

• Diagnose and resolve configuration-related issues across environments
• Participate in root cause analysis and corrective actions

Continuous Improvement

• Identify opportunities to improve tools, processes, and automation
• Contribute to enhancements in release and configuration management

SaaS & Embedded Environment Support

• Configure multi-tenant SaaS environments and manage feature flags/settings
• Support CI/CD pipelines and automated deployments
• Maintain configuration matrices and traceability across embedded systems

Required Qualifications

• 2+ years of experience in configuration, systems, or software support
• Bachelor’s degree in Computer Science, Information Systems, or a related field or equivalent experience
• Experience in a software development or SaaS environment
• Familiarity with version control systems (e.g., Git) and structured release processes
• Strong attention to detail and ability to manage multiple configurations
• Experience with embedded or real-time systems and environment management
• Understanding of change control and deployment processes
• Experience supporting enterprise, on-prem, or hybrid systems
• Ability to collaborate with technical and customer-facing teams

Preferred Qualifications

• Experience with CI/CD pipelines or configuration management tools
• Familiarity with Agile or Scrum methodologies
• Basic scripting skills (PowerShell, Python, or similar)
• Experience with Kubernetes, cloud platforms (AWS/Azure), or MongoDB
• Knowledge of ITIL or formal change management practices
• Experience with Linux-based embedded systems or large-scale enterprise platforms

Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.

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