Caring For the Community You Love 

Choose a career to make a difference in people's lives every day, choose Fisher-Titus!

Perks of working at Fisher-Titus:

• Hours of Work- Part time, 2nd shift (3p-11p)
• Comprehensive Benefits Package- Medical & Dental coverage, 401K match, paid time off, tuition assistance and more!
• Shift, Weekend & PRN differential

About Fisher-Titus:

Fisher-Titus proudly serves the greater Huron County area’s 70,000-plus residents by providing a full continuum of health and wellness care from heart and cancer care to outpatient services such as lab, imaging, and physical rehabilitation.

Vision: Be the first choice for healthcare and employment within our community 

Mission: Deliver compassionate and convenient care to the highest level of excellence that promotes lifelong health and wellness for our community

General Summary:

This position is the communications hub of the Medical Center and is responsible for handling all calls in a timely and courteous manner, responding to all inquiries in a timely fashion and providing information to callers that is accurate and up-to-date. This position is responsible for operating the Doctors’ Answering Service in an efficient and courteous manner. The Switchboard Operator also answers the emergency line and monitors all system alarms on a 24x7x365 basis and takes action in-line with the Safety Committee’s procedures.

Essential Functions:

• Utilizes a pleasant telephone etiquette as observed by manager, peers, and user community.
• Supports end users, by consistently providing reliable, timely and effective information to callers, as observed by supervisor, peers, and user community.
• Handles call volume in a timely manner. based on call, and supervisors' observation.
• Fills out the Daily Check List
• Logs calls for Doctors’ Answering service.
• Documents ALL events and incidents that may be an issue at a later date, such as Argumentative callers, failure to reach a doctor in a reasonable length of time, etc.
• Promptly answers emergency line and pages clearly overhead.
• Monitors alarm panels, security cameras and weather.