Construction Billing Specialist

JELD-WEN is currently seeking a Construction Billing Specialist to join our growing team.

Position Summary

We are seeking a detail-oriented Construction Billing Specialist to support the billing and collection process for our window supply business. This position is responsible for ensuring that customer billings and construction pay applications are accurate, timely, and consistent with the terms of our contracts and customer purchase orders.

This is not a traditional accounts receivable position. The ideal candidate will have experience with construction billing, pay applications, lien releases, contract administration, and change orders and will be comfortable working with general contractors, project managers, accounting teams, and internal operations personnel.

A key part of this role is understanding the financial requirements of supply-only construction contracts and ensuring that our orders, billings, and supporting documentation align with the applicable contract.

Key Responsibilities

• Prepare and submit accurate and timely construction pay applications to general contractors and other customers in accordance with contract requirements and billing schedules.
• Review contracts, purchase orders, schedules of values, and related documentation to understand billing requirements, payment terms, retainage, and other financial obligations.
• Administers sales tax changes and manages customer reseller permits
• Reconcile internal sales orders and project activity to customer contracts and purchase orders to ensure the value and scope of our orders agree with the contracted amount.
• Identify differences between contracted scope and actual orders and work with the appropriate internal teams to determine when a change order is required.
• Track change orders and ensure approved changes are properly reflected in contract values, schedules of values, billings, and accounts receivable.
• Prepare, execute, and track conditional and unconditional lien releases/waivers and other required payment documentation.
• Monitor retainage and ensure amounts are billed and collected when contract requirements have been satisfied.
• Maintain accurate records of pay applications, lien releases, change orders, contracts, purchase orders, and supporting documentation.
• Track outstanding receivables and follow up with customers regarding payment status, billing discrepancies, missing documentation, or other issues delaying payment.
• Research and resolve billing and payment discrepancies by working with customers and internal departments.
• Communicate professionally with general contractors, project accountants, accounts payable departments, project managers, and internal stakeholders.
• Maintain accurate aging information and provide updates regarding significant past-due balances or collection issues.
• Help improve processes and controls surrounding construction billing, contract reconciliation, and accounts receivable.

Qualifications

Preferred experience includes:

• 2+ years of experience in construction billing, accounts receivable, contract administration, project accounting, or a related role.
• Experience preparing and submitting construction pay applications; experience with AIA-style billing or similar construction billing formats is highly desirable.
• Working knowledge of lien waivers/releases, retainage, schedules of values, change orders, and construction payment processes.
• Ability to read and interpret commercial contracts, purchase orders, and billing requirements.
• Experience reconciling project orders, contract values, change orders, and customer billings.
• Strong understanding of accounts receivable and basic accounting principles.
• Strong Excel skills and experience working with ERP/accounting systems.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple projects, deadlines, and customer requirements simultaneously.
• Ability to identify discrepancies, research issues, and follow them through to resolution.

What Will Make Someone Successful in This Role

The successful candidate is someone who enjoys digging into the details and making sure everything ties together. You are comfortable reviewing a contract, comparing it to what has actually been ordered and billed, identifying discrepancies, and asking questions before they become collection problems.

You understand that getting paid in the construction industry often requires more than simply issuing an invoice. It requires accurate pay applications, proper documentation, timely lien releases, approved change orders, and consistent follow-through.

You are organized, persistent, professional, and comfortable taking ownership of a project from billing through collection.

Preferred Background

Candidates with experience in any of the following environments are especially encouraged to apply:

• Commercial construction
• Building materials or construction supply
• Windows, doors, or other building products
• General contractors or subcontractors
• Construction project accounting
• Construction billing or contract administration

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About JELD-WEN Holding, Inc.

JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN worldwide, LaCantina and VPI in North America, and Swedoor and DANA in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.

JELD-WEN has been named by Forbes as one of 'America's Best Employers' and by Newsweek as one of the 'World's Most Trustworthy Companies'.

What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees will receive ten paid holidays throughout the calendar year. JELD-WEN does not accrue time off for salaried positions. We believe in mutual trust and workplace flexibility, therefore appropriate time off for vacation, illness, or other reasons will be agreed upon with your manager per our Flexible Paid Time Off Policy. Employees can also enroll in the following company benefit programs including, 401k Retirement Savings Plan, Prescription Drug Plan, Flexible Spending Account (FSA), Health Reimbursement Account (HRA), Employee Assistance Program (EAP), Tuition Reimbursement, and Employee Discount Program.

Expected pay for this role is between $44,800.00 to $74,600.00 per year and is based on experience and qualifications.

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals' physical traits, beliefs, and/or other characteristics that are protected under applicable laws.

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.