Construction Communications Manager

Fashion Institute of Design & Merchandising

Los Angeles, CA

JOB DETAILS
SKILLS
Adobe Creative Suite, Adobe InDesign, Analysis Skills, Capital Project, Communication Skills, Community Development, Community Programs, Community Relations, Conferences, Conflict Resolution, Construction, Construction Management, Construction Planning, Construction Projects, Content Development, Continuous Improvement, Customer Relations, Digital Media, Government, Identify Issues, Interpersonal Skills, Land Use, Leadership, Marketing, Metrics, Microsoft Office, Newsletter, Online Communications, Organizational Skills, People Management, Political Science, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Coordination, Project/Program Management, Public Administration, Public Affairs, Public Policy, Public Transport, Public Works, Public/Media/Press/Analyst Relations, Risk Analysis, Risk Management, Social Media, Social Networking, Staff Motivation, State Government, Strategic Planning, Team Player, Writing Skills
LOCATION
Los Angeles, CA
POSTED
2 days ago

Construction Communications Manager (193262)The Construction Communications Manager plays a critical role in developing and managing community outreach, programs, and activities in support of one of the largest transit/transportation programs in LA County.ResponsibilitiesSupport projects and programs during all project phases, including planning, delivery, and operations.Develop and manage public‑facing content for construction projects, including speeches, talking points, fact sheets, presentations, reports, and other communication materials.Implement and manage communication strategies and community engagement programs to inform the public, elected officials, and stakeholders of projects, programs, and initiatives.Serve as liaison between client executive management and local elected officials, city and neighborhood councils, chambers of commerce, and community and advocacy groups.Identify opportunities and risks for projects and initiatives; develop strategies and tactics to maximize opportunities and minimize risks.Promote client's programs, services, and goodwill through outreach initiatives.Train and motivate outreach staff to develop consensus and strategies for successful outcomes.Evaluate and recommend the level of outreach participation at events; organize and attend community meetings, press conferences, and media events.Represent the client at public venues and meetings.Maintain communications with elected officials regarding constituent interests on studies, projects, and initiatives.Research complex incidents, complaints, and concerns and work with staff and stakeholders to achieve solutions.Provide or supervise responses to transportation concerns and inquiries from internal and external customers and elected officials.Develop content and oversee the creation of project information, including fact sheets, newsletters, e‑blasts, and presentations.Provide recommendations to project management teams regarding community impacts during design and construction of major transit projects.Manage internal communication with senior staff to receive new directives for programs and projects.Coordinate communication and strategic development for internal departments such as community relations, media, and marketing on major capital projects.Provide expertise for client's Board and Council, advising on agendas, briefings, and meetings.Lead strategy for development of visual, online, and graphic communications.Utilize social media metrics to enhance social networks and online communications.Develop strategic plans to mitigate construction‑related impacts.Facilitate community advisory committees and achieve stakeholder consensus.Conduct crowdsourcing efforts.Communicate and implement safety rules, policies, and procedures in support of the agency's safety vision and goals.Contribute to ensuring that EEO policies and programs are upheld.Preferred QualificationsBachelor's Degree in Communications, Political Science, Public Policy, Public Administration, Business, or a related field; Master's Degree preferred.Minimum of 6 years of relevant experience or 3 years of supervisory experience planning, implementing, and managing public affairs or community relations projects for a government agency, preferably transportation and large public works or construction projects.Experience developing and managing public‑facing content for construction projects, speeches, and talking points for public meetings.Experience navigating dynamic political and community landscapes to build relationships with elected officials, civic organizations, and community groups.Experience speaking in public, professionally or through extracurricular activities.Experience implementing construction relations and mitigation programs.Experience managing multiple programs and initiatives while handling competing priorities.Essential knowledge in:Community relations principles and practicesLocal and state government protocolOnline communication and digital media strategiesTransportation and land use planning and regulationEngineering and construction disciplinesLegislative processes and proceduresResearch and analytical techniquesMajor public works and transportation infrastructure projectsSocial media strategyMarketing and brandingProtocol for communicating with public agenciesGroup dynamics and community organizing techniquesConsensus building and conflict resolutionModern management theoriesBusiness software applicationsEssential skills in:Developing and implementing communication strategies for complex transportation construction projectsDesigning public or community programs to promote services through traditional and social media platformsWorking with non‑governmental and community‑based organizations and diverse populationsAnalyzing situations, identifying opportunities and problems, recommending actions, and evaluating outcomesExercising sound judgment and creativity within guidelinesCommunicating orally and in writing, including public speaking and presentingInteracting professionally with various levels of employees and external representativesResearching and framing complex issues for non‑technical audiencesReaching consensus through community engagementRequired QualificationsMinimum of 7 years relevant industry experience, including management experience.Excellent written and verbal communication skills.Self‑motivated and able to work independently with multiple teams, as well as team oriented.Demonstrated leadership and organizational skills.Great interpersonal communication skills with a positive outlook.High aptitude for managing and solving tactical issues.Commitment to being an active participant of an employee‑owned culture.Comfortable working with senior leaders and managing cross‑functional efforts.Ability to operate strategically and tactically in a high‑energy, fast‑paced environment.Commitment to quality, continuous improvement, and corporate values.Proficiency in Adobe Creative Suite – InDesign.Proficiency in Microsoft Office Suite.Primary LocationIrvine, CaliforniaScheduleFull‑timeEmployee StatusRegularPosting DateMay 29, 2026Equal Employment OpportunityAt HDR, we are committed to the principles of employment equity. We are an affirmative action and equal opportunity employer. We consider all qualified applicants, regardless of criminal histories, arrest, and conviction records.#J-18808-Ljbffr

About the Company

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Fashion Institute of Design & Merchandising