Analysis Skills, Case Management, Claims Management, Communication Skills, Compensation and Benefits, Construction, Construction Safety, Customer Support/Service, Detail Oriented, Driver's License, High School Diploma, Insurance, Interviewing Skills, Investigative Reports, Knowledge Base, Leadership, Microsoft Excel, Microsoft Outlook, Microsoft Word, OSHA, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project/Program Management, Record Keeping, Reimbursement, Reporting Skills, Risk Management, Team Player, Time Management, Training Program, Willing to Travel, Writing Skills
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.
Overview:
Gallagher Bassett is seeking motivated professionals to join our specialized Construction Investigation Team. Unlike traditional investigator positions, this role provides the opportunity to develop expertise in construction-related claims and losses while supporting some of the nation's largest contractors, insurance carriers, and risk management programs.
As a Construction Field Investigator, you will conduct on-site investigations, gather and analyze evidence, interview witnesses, document accident scenes, and prepare detailed reports that help clients determine the facts surrounding construction incidents and claims. This position combines field work with independent case management and offers a unique opportunity to develop highly sought-after industry expertise.
Why Join Gallagher Bassett?
- Join a nationally recognized team specializing in construction investigations
- Develop expertise in a high-demand niche within the insurance and risk management industry
- Flexible work environment combining field investigations and report writing
- Work independently while managing a diverse caseload
- Career development, leadership exposure, and advancement opportunities
- Gain experience supporting large-scale construction, insurance, and risk management clients
- Build transferable skills that can lead to future opportunities across multiple industries
Compensation & Benefits
- $24/hour during training
- $28 - $35/hour after training, based on experience
- Full-time position
- Paid training program
- Overtime paid at 1.5x hourly rate
- Significant overtime opportunities available, with many investigators earning six-figure annual incomes
- Paid mileage reimbursement
- Flexible scheduling
- Comprehensive medical, dental, and vision benefits
- Career growth and advancement opportunities
How you'll make an impact:
- Conduct on-site investigations involving construction-related incidents and claims
- Obtain written and recorded statements from involved parties and witnesses
- Document accident scenes through photographs, measurements, diagrams, and detailed notes
- Identify, collect, and preserve relevant evidence and facts
- Conduct witness interviews and locate involved parties
- Research, analyze, and evaluate information from multiple sources
- Prepare comprehensive investigative reports
- Manage an assigned caseload independently and efficiently
- Maintain accurate records of case activity, time, and expenses
- Participate in ongoing training and professional development programs
About you:
Required Qualifications:
- High school diploma, GED, or equivalent
- Minimum of 1 year of field investigation, claims investigation, construction-related, or similar investigative experience
- Strong written and verbal communication skills
- Ability to write clear, accurate, and detailed investigative reports
- Excellent organizational and time management skills
- Strong critical thinking, analytical, and problem-solving abilities
- Ability to work independently and manage multiple assignments simultaneously
- Proficiency with Microsoft Outlook, Word, and Excel
- Valid driver's license with a clean driving record
- Reliable, insured personal vehicle and willingness to travel throughout the assigned territory
- Ability to work a flexible schedule, including occasional evenings and weekends
Preferred Qualifications:
- Construction claims investigation experience
- Construction industry, safety, or project management experience
- OSHA 30-Hour Construction Safety Certification
- Associate's or Bachelor's degree
- Notary Public commission
- Bilingual Spanish or additional language skills
- Experience conducting witness interviews, scene documentation, and evidence collection
Ideal Candidate:
The ideal candidate is a self-motivated professional who enjoys working independently, thrives in a field-based environment, and has a strong attention to detail. Successful investigators are organized, professional, confident communicators, and committed to delivering high-quality investigative results while building a long-term career in a specialized and growing field.
Join Gallagher Bassett and take advantage of a unique opportunity to build specialized construction investigation expertise, earn significant overtime income with six-figure earning potential, and grow your career with an industry leader.
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Compensation and benefits:
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)