Field Technicians are the backbone of our operation. Their day‐in, day‐out manual work on deck coatings, waterproofing, concrete, stucco, and other surfaces ensures the quality, durability, and safety of every job. Here’s an enhanced breakdown of their role and why they’re so vital.
Position Mission
To represent C-Sharpe professionally to clients, utilizing leadership skills to support co-workers and foster a collaborative work environment.
Outcomes (Success Measured By)
Attendance & Reliability
Maintain 100%+ attendance with zero "no call no shows", and arrive on time for all scheduled shifts, job assignments, and meetings.
Respond to schedule changes and requests within established timeframes.
Complete assigned work orders each day while adhering to company scheduling expectations.
Quality of Individual Work
Achieve a 98%+ first-time completion rate with minimal callbacks or rework due to workmanship.
Complete all assigned work in accordance with company standards, manufacturer specifications, and customer requirements.
Personal Safety
Maintain 100% compliance with company safety policies, PPE requirements, and job hazard assessments.
Achieve zero preventable safety incidents and zero repeat safety violations.
Report all hazards, near misses, and incidents immediately and complete all required safety documentation accurately and on time.
Coachability
Complete 100% of required technical and safety training by assigned deadlines.
Demonstrate measurable improvement by implementing supervisor feedback on the next applicable assignment.
Actively seek guidance, adopt new procedures and best practices, and consistently apply coaching to improve productivity, quality, and customer service.
Culture Competencies / CSC Core Values
Relationships: Prioritize long-term value and straightforward communication.
Effort: Demonstrate a strong willingness to work hard and challenge oneself.
Servant-Hearted: Be humble, team-oriented, and grateful.
Trustworthy: Be reliable, seek truth and fairness, and do what is right.
Ownership: Take responsibility and focus on solutions.
Results: Be outcome-focused and use past results to improve.
Excellence: Strive for high performance and continuous improvement
Job Responsibilities
Adhere to safety protocols for personal and team well-being.