Construction & Maintenance Applications Analyst

Construction & Maintenance Applications Analyst

Salary

$91,416.00 - $128,689.60 Annually

Location

Tacoma, WA

Job Type

Non-Classified

Job Number

P0200-26

Department

Power

Division

Power - T&D

Opening Date

10/08/2026

Closing Date

10/22/2026 5:00 PM Pacific

• Description
• Benefits
• Questions

Position Description

Join our Transmission & Distribution Construction & Maintenance (C&M) team and play a pivotal role in optimizing our field operations through technology and process improvement. This critical position facilitates and coordinates C&M technology projects, serving as the primary bridge between C&M operational needs and the Citys enterprise IT functions. You'll be instrumental in leveraging technology to enhance efficiency, measure work execution, and ensure the responsible use of our $63M biennial O&M budget and support for our $83M capital program. If youre passionate about using technical expertise to drive continuous improvement in a vital public service, we want to hear from you!

Primary Responsibilities:

Technology Strategy & Coordination:

• Facilitate and coordinate C&M technology projects, from inception through deployment.
• Serve as the key liaison to the Citys enterprise IT functions, translating business needs into technical requirements.
• Plan and coordinate testing processes and user resources to ensure successful technology implementation.
• Participate on city-wide or cross-departmental technology committees to advocate for C&M needs.
• Lead the effort for Line, Wire, and HFC technology process integration improvements.

Operational Application Expertise & Support

• Provide technical expertise and consulting to C&M users and management on operational technology application usage and continuous improvement.
• Act as the first line of application support for C&M field users.
• Maintain and provide expert support for key applications, including:
• Accela
• Mobile Work Force Management (MWFM) for crews and dispatchers
• Nintex forms for Outage Coordination (Scheduled Commercial, Residential, and Cross-Functional)
• C&M key issuing board
• Locate data pipeline to 811

Business Analysis & Continuous Improvement

• Collaborate with managerial C&M staff to create essential work products, policies, procedures, plans, and/or programs.
• Ensure business processes align with application capabilities, recommending process changes or application adjustments as needed.
• Identify business issues in collaboration with C&M leadership and users, and recommend appropriate technology solutions.
• Serve as the C&M Continuous Improvement champion and facilitator.

Management Reporting & Metrics

• Provide technical expertise and consulting to C&M management on report development.
• Create, maintain, and provide regular reports to C&M leadership to help measure and improve execution, including:
• Labor hours and labor type reports
• Work Orders queued, in process, and completed

Qualifications

Minimum Education*

Bachelors degree public or business administration, information technology or directly related field

Minimum Experience*

2 years of analytical and/or functional analyst, user support or database maintenance work in area related to assignment

• Relevant education and experience may substitute for one another on a year-for-year basis

Selection Process & Supplemental Information

Apply

All interested individuals must apply online and attach a resume and cover letter that includes major responsibilities and accomplishments related to the position.

Appointment is subject to references and passing a background check.

A Commitment to Equity & Diversity

At the City of Tacoma, were on a mission to make our workforce as diverse and inclusive as the community we serve. We actively seek out candidates from a wide range of backgrounds and cultures. Join our team at the City of Tacoma and help us build a more vibrant, inclusive, and equitable community for all.

If you have a less traditional background, we want to hear about your transferrable skills and experience. We value a variety of perspectives and are excited to see what you bring to the table.

Tacoma Power

Tacoma Power is an almost 100% hydroelectric, municipally-owned public power utility, located in Tacoma. We serve approximately 180,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail. As one of the most livable, walkable cities in the country, youll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town.

Compensation & Benefits

Pay Details:

Annual Salary: $91,416.00 - $128,689.60

Employee Benefits | City of Tacoma

Get Assistance

For assistance with the application process or questions regarding this job announcement please contact the Human Resources office at (253) 591-5400 by 4:00 p.m. of the closing date of the job announcement.

For technical difficulties using the Neogov system, call the applicant support line at 1-855-524-5627 between 6:00 a.m. and 5:00 p.m. Pacific Standard Time. This will allow us to assist you before the job announcement closes.

Communication with the City of Tacoma

We primarily communicate via email during the application process. Emails from Tacoma.gov and/or governmentjobs.com should be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.

Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Vision Coverage: For eligible employees and their eligible dependents.

Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.

Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.

Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.

Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees Retirement System. Information on the Tacoma Employees Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200.

Other Employment Information

Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.

Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.

Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.

Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.

01

Responses to supplemental questions must be original content created by the applicant using their own words. The use of online tools or resources to create responses, such as Artificial Intelligence (ChatGPT, etc.), Google, Bing, etc., or plagiarism in any form, is considered cheating and falsification of the application. I understand that any form of cheating or falsification will disqualify my application for further consideration.

• Yes
• No

02

Do you have a bachelors degree public or business administration, information technology or directly related field? *Relevant education and experience may substitute for one another on a year-for-year basis

• Yes
• No

03

Do you have 2 years of analytical and/or functional analyst, user support or database maintenance work in area related to assignment? *Relevant education and experience may substitute for one another on a year-for-year basis

• Yes
• no

04

Describe your experience providing support to field users of application. If you do not have relevant experience, please enter N/A.

05

Describe any experience you have with mobile dispatching and/or mobile work management applications. If you do not have relevant experience, please enter N/A.

06

Describe any experience you have utilizing technology to address a business problems/need. If you do not have relevant experience, please enter N/A.

07

One of the Citys Principles that guides us is Equity. Describe what equity means to you and describe any experience you have working with diverse groups of people.

08

Please tell us how you learned about this job opening.

• Job Interest Card notification
• Professional organization
• Military organization
• City of Tacoma employee
• Online job board posting
• Word of mouth
• LinkedIn
• Tacoma Training & Education Program (TTEP)
• Indeed
• Facebook
• Instagram
• Careers in Government
• Government Jobs
• Outreach Event
• National Diversity Network
• African American Job Network
• Disability Job Network
• Asian Job Network
• Latino Job Network
• Retirement Job Network
• LGBT Job Network
• Veteran Job Network
• Other

09

Please provide specific information regarding how you learned about this job opening. Thank you, your feedback will be used to evaluate our success reaching the public and refine our methods for future job postings.

Required Question

Employer City of Tacoma

Address Human Resources Department

747 Market Street

Tacoma, Washington, 98402-3764

Phone 253-591-5400

Website http://www.tacoma.gov