Heartland Builders
Construction Manager - Custom Home Building
Grand Rapids, MI (West Michigan) | Full-Time | $90,000-$115,000/year
Lead a Team That Builds Dream Homes.
Heartland Builders is a one-of-a-kind, on-your-lot custom home builder serving Grand Rapids, Holland, the Lakeshore, and much of West Michigan. We're known for our PTQ Promise - a Price, Time, and Quality Guarantee that's unmatched in the industry. Our process is Easy, Fun, and Fast(er than you think).
We're looking for a Construction Manager to lead, manage, and hold accountable our team of Project Managers and construction personnel. If you're a builder who can lead others -- and you take pride in quality, process, and people -- this is your opportunity.
What You'll Do
Lead the Team
- Hire, train, motivate, and manage all construction personnel
- Lead weekly Construction and Warranty L10 meetings
- Assign client homes to Project Managers based on mileage and time
- Complete Quarterly Reviews for each employee
- Build real trust and hold yourself and your peers accountable
Drive Quality & Process
- Serve as the construction expert - train on codes, industry practices, and company methods
- Own, maintain, and enforce all key process documents (Job Checklists, Scopes of Work, SOPs, Framing and Final Stages Reviews)
- Ensure all homes are built to contract, specifications, and detail
- Monitor quality through incentive checklists and quality control visits
- Ensure compliance with the PTQ Promise guarantee
Manage the Schedule
- Manage scheduling for construction and warranty items - ensure move-in dates are met
- Manage Buildertrend tasks for PMs and trades to finish on time
- Ensure prompt and accurate data flow through financial software
Manage Trade Partners & Warranty
- Develop and maintain an 80/20 trade partner bench
- Hire and review trade partners according to the Trade Partner Playbook
- Handle escalated problems with trade partners
- Manage warranty operations and ensure cost stays below .85% of revenue
What You Bring
- 5-7+ years of project or construction management experience in custom home building
- Strong managerial experience - you've led teams and held people accountable
- Deep knowledge of construction practices, materials, and codes
- Ability to read construction drawings and understand structure
- Strong strategic planning and organizational skills
- Ability to train employees and trade partners on construction techniques
- People skills to handle conflict with customers, employees, and trade partners
- Proficient in Excel, Word, and Outlook
- Familiarity with scheduling software and systems
What You'll Get
- $90,000-$115,000/year (based on experience)
- Full-time, permanent position
- Company Truck
- Employee Assistance Plan (EAP)
- Leadership role on a growing, award-winning team
- Opportunity to shape processes and build a high-performing department
- Collaborative, values-driven culture
- West Michigan location with a strong local reputation
- Competitive benefits package (health, retirement, PTO)
Apply today!
Heartland Builders is an equal opportunity employer.