**Local Candidates Only**
Xactimate Experience Required
Job Description: Plan and execute Reconstruction projects while ensuring a high quality of service in all dealings with customers, clients, subcontractors, employees and resource providers involved in reconstruction services. Manage the entire customer experience and overall customer satisfaction.
Responsibilities:
- Responsible for the customer service and management of the customer experience.
- Evaluate and sell projects. Negotiate terms and set expectations with customers and clients
- Create project schedule, timeline, budget and ensure they are met.
- Identify and document project scope of work. Obtain customer and client agreement on scope and estimate
- Manage project budgets and ensure projects are completed within budget
- Manage multiple subcontractors
- Touch every job every day and keep the job moving
- Compile and resolve punch list items
- Maintain continuous communications with customers, subcontractors, and team members
- Identify and qualify subcontractors and resource providers
- Ensure all subcontractor paperwork is up to date
- Ensure proper permits are acquired
- Ensure quality control at project sites and adherence to safety standards
- Perform final walk-through with customer to ensure customer satisfaction
Qualifications:
- Proven experience in project management within the reconstruction industry
- Superb customer service track record
- Experience in Xactimate software required
- Excellent time management skills and the ability to prioritize tasks effectively
- Effective written and oral communication
- Experience in restoration and/or construction
- High school diploma/GED (Degree Preferred)
- Ability to successfully complete a background check subject to applicable law, including employment verification, MVR, and drug testing
Physical and Work Environment Requirements:
- Exposure to extreme conditions such as heat
- Walking and standing for long periods of time, driving, sitting, climbing,
- Ability to climb ladders and work at ceiling heights
- Ability to work in tight spaces (e.g., crawls spaces under buildings)
Benefits:
- Dental and Vision Insurance
- Paid Holidays
- Paid Time Off
- Uniforms
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.