The Construction Manager is responsible for managing a wide range of functions necessary to obtain and successfully execute construction projects. They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors and resource providers involved in construction services.
Primary Roles and Responsibilities
Manage the customer experience, education of process and overall customer satisfaction
Evaluate and review estimates
Negotiate customer and/or client approval of project scope, estimate and terms
Collect deposits and draws
Identify, qualify and schedule subcontractors, engineers, architects and vendors to provide service on active projects
Create project schedule and timeline
Coordinate and oversee the execution of services
Conduct quality assurance activities and resolve issues
Document and/or review job file to support the services provided
Maintain communication with internal and external stakeholders
Ensure all work performed complies with the plans, safety policy, specifications, local codes and permits, and requirements of the scope of work
Compile and resolve punch list items
Perform final walk-through with customer
Secure a signed Certificate of Completion and Certificate of Satisfaction
Review budgets
Manage expenses and assist in collecting final payment
Manage all warranty activities
Manage any equipment, tools, and materials (assets)
Perform other job duties as assigned
Necessary Experience, Education and Skills Set
High school diploma/GED
Previous construction management experience
Superb customer service track record
Effective written and verbal communication
Basic computer skills including Word and Excel
Experience in restoration and/or construction preferred
Physical and Work Environment Requirements
Walking and/or standing throughout the day
Frequent driving and sitting
Occasionally climbing ladders
Occasionally exposed to extreme conditions such as heat
The noise level at individual jobsites can be loud
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Numbers & Facts
Location
Lenexa, KS
Job Type
Full-time
Skills
Budgetingunmatched
Computer Skillsunmatched
Constructionunmatched
Construction Managementunmatched
Construction Projectsunmatched
Customer Experienceunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Digital Certificatesunmatched
Expense Managementunmatched
Health Insuranceunmatched
High School Diplomaunmatched
Microsoft Excelunmatched
Microsoft Wordunmatched
Negotiation Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Project Estimatesunmatched
Project/Program Managementunmatched
QoS (Quality of Service)unmatched
Quality Assuranceunmatched
Schedule Developmentunmatched
Training/Teachingunmatched
Vision Planunmatched
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