As the front-line representative of the SERVPRO® brand, the Construction Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Summary
The Construction Superintendent is responsible for the day-to-day management of construction projects. They are responsible for delivering a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in performing construction services.
Primary Responsibilities
· Compile and resolve punch list items
· Perform final walk-through with customer
· Secure a signed Completion of Completion and Certificate of Satisfaction from customer
· Conduct pre-construction meeting with customers
· Provide project updates (daily narrative) to customers and clients
· Schedule all subcontractors and material suppliers
· Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work
· Document all project activities in the job file in WC 2.0
· Execute change orders
· Set expectations on a project-by-project basis
· Maintain quality standards through site inspections
· Provide evaluation and rating of all vendors and subcontractors
· Coordinate inspections with local jurisdictions
· Ensure material suppliers deliver exactly what was purchased
· Ensure subcontractors complete all work in accordance with their purchase orders
· Validate schedule and progress
· Identify areas outside of contracted scope of work
· Be familiar with and able to execute all roles and responsibilities of the Construction Coordinator
Education and Experience Requirements
· High school diploma/GED
· Superb customer service track record
· Effective written and oral communication
· Basic math skills
· Experience in restoration and/or construction preferred
Physical and Work Environment Requirements
· Walking and/or standing throughout the day
· Frequent driving and sitting
· Occasionally climbing ladders
· Occasionally exposed to extreme conditions such as heat
· The noise level at individual jobsites can be loud
Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position, working Monday–Friday, 40 hours per week. This position frequently requires long hours (beyond 8 hours a day), working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.