Job Overview:
The primary job of the Team Coordinator is to run the day-to-day Repair operations.
Essential Job Functions:
- Set-up all repair and construction jobs in PSA and assign estimators.
- Inputting jobs into PSA.
- Monitor Job Management Report related to repair jobs daily.
- Track KPI dates and follows up with Project Manager concerning alerts.
- Participate in first level of customer complaint issues.
- Other duties as assigned.
- Management and accuracy of PSA.
- A/R collection management and documentation.
- Customer Service and liaison.
- All admin and accounting for the team as well as needed assistance to the EST and PM .
- Creating Cheerleader Customers
- TC contacts the customer:
- Schedules appointment
- Confirms data in PSA
- TC creates Repair Binder
- Daily/nightly job schedule. Prepare schedule for each work day by no later than 4:15pm.
- Participation in weekly production meeting with Sr PM.
Repairs
- Assign all new repair jobs to the Project Manager
- Help the Project Manager with difficulties concerning jobs in progress.
- Secure improved pricing for building materials
Skills/Qualifications:
- Proficient in Microsoft Office software (i.e. Word, Excel, PowerPoint and Exchange)
- Excellent English written and verbal skills
- Attention to detail
- Takes Initiative
- Customer focused
- Team player
- People skills
- Solves Problems
Required experience:
- Administration, Accounting Finance is a plus: 3 years