Consultant | Network | Contact Center Speech Technologies
IMCS Group Inc
Springfield, MA(remote)
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JOB DETAILS
SKILLS
Artificial Intelligence (AI), Call Centers, Consulting, Customer Support/Service, Diversity Recruiting, Finance, Fortune 500 Customers, Health Information Technology, Speech Technology, Voice Response Systems, Willing to Travel
LOCATION
Springfield, MA
POSTED
13 days ago
Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.
Description: POC: Raju
Job Details: Job title: Consultant | Network | Contact Center Speech Technologies Work Location with Zip code: Springfield, MA 01107, Onsite - Hartford, Springfield, MA or Boston, MA preferred. Duration of the project: 6 Months
This role requires any travel (Yes/No): NO Please confirm if this would be onsite from day one OR Initial remote for 2-3 months, and then expect the candidate to work from the office OR 100% Remote: Onsite from day one Is this a 100% remote role? NO Vendor rate range: *** - Can be worked depending on the profile Minimum years of experience required: -5-8+ Years Would you require the candidates to meet you for an in-person interview?: Video/Virtual Interview Education Qualification required: BE
Must have skills: Nice CX Architect AI Development
Detailed Job Description: Nice CXOne Architecture Analyze the requirements and build the infrastructure, IVR systems and all the configurations required in the system. Implement AI based solution on the system and provide value add to client
Minimum years of experience: 5-8 years Education: Bachelor's or Master of Engineering
The top 3 responsibilities would expect the Subcon to shoulder and execute: IVR development integration AI
EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.