About Us
With over 68 years of experience, we are a trusted provider of supplemental and permanent benefit programs serving more than 5 million members across North America. Our partnerships span over 40,000 labor unions and associations — including major organizations like the NFL, NBA, and MLB. Backed by an A+ Superior Rating from AM Best for financial strength, our company currently manages over $58.9 billion of benefits in force.
Union members actively request our services to secure permanent benefits that remain in place even after retirement or job changes — filling the gap where traditional workplace coverage often ends.
We’ve been consistently recognized as one of North America’s top workplaces, earning Best Workplace Awards in 2017, 2018, and 2019, and ranking among Forbes’ Top 25 Happiest Places to Work.
What the Role Involves
Making and receiving calls with union members
Scheduling appointments with clients who’ve requested information
Conducting virtual benefit presentations
Assisting clients with enrollment and digital paperwork
Maintaining accuracy and compliance in documentation
Participating in leadership and professional development programs
What We Offer
Weekly pay advances and performance-based bonuses
Average first-year earnings of $55,000+
Flexible hours with remote work-from-home options
Long-term career growth and advancement opportunities
Residual income from client renewals
Full health and wellness benefits
One-on-one training and continuous support
All-expenses-paid annual retreats to exciting destinations (Past trips include Puerto Rico, Cancun, Disney, Las Vegas, and the Bahamas)
What We’re Looking For
Strong verbal communication and interpersonal skills
Good time management and organizational ability
Minimum age: 18+
Must pass a background screening
High school diploma or equivalent (post-secondary education is an asset)
Previous experience in customer service or retail is helpful but not required
Please Note: For the safety and convenience of all applicants, all interviews are currently conducted via video conference.
Ready to build a meaningful career with growth, flexibility, and impact? Apply today and take the first step toward your future.
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