Consulting Account Lead IV, Google Cloud

Google

Chicago, IL

JOB DETAILS
SKILLS
Architectural Services, Artificial Intelligence (AI), Business Case, Business Plan, Cloud Computing, Consulting, Cross-Functional, Customer Experience, Customer Relations, Delivery Management, Ecosystems, Equal Employment Opportunity (EEO), Executive Relationships, GNU C Compiler, Leadership, Leading Edge Technology, Management Consulting, Matrix Management, Organizational Skills, Post-Sales, Professional Services, Proposal Writing, Return on Investment (ROI)
LOCATION
Chicago, IL
POSTED
27 days ago

This role may also be located in our Playa Vista, CA campus.

Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Chicago, IL, USA; Cambridge, MA, USA; New York, NY, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 15 years of experience in a customer-facing role in management consulting, enterprise technology business, or professional services.
  • Experience leading business or cloud technology transformation programs for enterprise organizations.
  • Experience building and maintaining relationships with executive stakeholders.

Preferred qualifications:

  • Advanced degree in a Management, Technical, or Engineering field.
  • Experience orchestrating multi-workstream programs involving customers, partners, and internal teams in a matrixed organization.
  • Experience building business cases and articulating the ROI of technology investments to executive stakeholders.
  • Knowledge of the Google Cloud ecosystem and familiarity with the enterprise AI/ML landscape and concepts of agentic transformation.

About the job

The Google Cloud Consulting (GCC) team is evolving to meet the demands of enterprise AI transformation. As a Consulting Account Lead (CAL), you will be the single point of accountability for shaping, orchestrating, and delivering our most strategic customers' transformation journeys. You will act as the senior trusted advisor to C-suite executives, defining the ambitious goals and ensuring they realize business value from their investment in Google Cloud and Google AI.

In this senior leadership role, you will own the customer's change journey, from architecting the services strategy early in the business cycle to establishing governance and acting as the unifying thread across complex delivery programs involving the customer, partners, and internal Google teams. You are the definitive post-sales transformation and Customer Experience (CEx) leader on the account.In this role, you will be expected to be on the customer site approximately 50% of the time.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $195,000-$271,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Be the lead Customer Experience and Transformation advisor for C-suite and executive stakeholders, and develop and deliver industry-specific points of view on how Google Cloud and Google AI drive measurable business value, market differentiation, and return on investment.
  • Own the end-to-end services strategy, shaping the customer's transformation journey by creating roadmaps, proposals, and delivery plans linked to business objectives.
  • Manage cloud delivery programs with key customers, ensuring successful execution and quality across the customer, partners, and Google Cloud Consulting.
  • Establish program operating models to ensure accountability and alignment. Orchestrate resources across the Customer Experience (CEx) organization and advocate for the customer with cross-functional teams.
  • Be a change agent focused on navigating organizational complexities to ensure the successful adoption of the platform, owning the plan to activate and drive usage of Google Cloud and AI Solutions.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

About the Company

G

Google

Build for everyone

Since our founding in 1998, Google has grown by leaps and bounds. Starting from two computer science students in a university dorm room, we now have thousands of employees and offices around the world. These Googlers build products that help create opportunities for everyone, whether down the street or across the globe.

It starts with how we work together. We’re building a company where people of different views, backgrounds and experiences can do their best work and show up for one another. A place where every Googler feels like they belong.

So whether you develop new technology or creative campaigns, craft beautiful products or breakthrough partnerships, your work here is a chance to accomplish things that matter. Bring your insight, imagination, and healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Benefits

We strive to provide Googlers and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits are based on data, and centered around our users: Googlers and their families. They’re thoughtfully designed to enhance your health and wellbeing, and generous enough to make it easy for you to take good care of yourself (now, and in the future). So we can build for everyone, together.

Learn more about Google’s benefits on this site featuring Googlers’ experience.

How we Hire

Google’s hiring process is an important part of our culture. Googlers care deeply about their teams and the people who make them up. In order to  build for everyone, we know that we need a wide range of perspectives and experiences, and a fair hiring process is the first step in getting there.

Learn more about our hiring process.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer Software
EMPLOYEE BENEFITS
Paid Sick Days, Performance Bonus, Professional Development, 401K, Stock Options, Employee Events, Retirement / Pension Plans, Tuition Reimbursement, Work From Home, Life Insurance, On Site Cafeteria
FOUNDED
1998
WEBSITE
https://goo.gle/4dbno6V