Consulting Manager, Retail, C&IP Value Creation

West Monroe

Chicago, IL

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JOB DETAILS

SALARY

$171,300–$201,500 Per Year

SKILLS

Analysis Skills, Artificial Intelligence (AI), Automation, Benchmarking, Budgeting, Business Analysis, Business Case, Business Development, Coaching, Communication Skills, Consulting, Continuous Improvement, Cross-Functional, Customer Experience, Customer Relations, Customer Satisfaction, Data Modeling Tools, Diversity, Due Diligence, Economics, Establish Priorities, Financial Analysis, Financial Modeling, Forecasting, Geography, IP (Internet Protocol), International Business, Leadership, Lean Manufacturing, Mentoring, Merchandising, Mergers and Acquisitions, Onboarding, Operational Audit, Operational Communications, Operational Improvement, Operational Strategy, Operations Processes, Performance Analysis, Performance Management, Performance Metrics, Performance Reviews, Process Analysis, Process Improvement, Productivity Management, Profit & Loss, Profit & Loss Management, Project Execution, Project/Program Management, Proposal Development, Quality Management, Relationship Management, Retail, Retail Management, Risk Management, Sales Management, Strategic Planning, Supply Chain Operations, Team Lead/Manager, Thought Leadership, Willing to Travel

LOCATION

Chicago, IL

POSTED

2 days ago

Are you ready to make an impact?

West Monroe is seeking a Manager to join the Retail team within our Consumer & Industrials Value Creation group in the Mergers & Acquisitions (M&A) practice.

Our Consumer & Industrials Value Creationteam helps corporate and private equity clients identify, quantify, and realize value creation opportunities before, during, and after transactions. We work alongside management teams and investors to improve operating performance, accelerate transformation, and deliver measurable business outcomes. Our retail-focused professionals bring deep industry expertise and practical execution experience to help clients improve profitability, productivity, customer experience, and operational effectiveness.

We are seeking candidates who bring experience improving business performance in a retail or retail-adjacent environment, with demonstrated ability to identify, quantify, and implement value creation opportunities across people, process, and technology. Successful candidates will combine retail operating knowledge, process improvement methodologies, analytical modeling capabilities, and consulting leadership skills to drive measurable EBITDA improvement, margin expansion, labor productivity gains, inventory optimization, and service-level improvements.

Managers are expected to lead engagements from planning through execution, manage project economics, shape workplans and proposals, oversee executive-level client communication, and coach consulting teams. They serve as trusted advisors to clients and are responsible for translating strategic objectives into measurable value creation outcomes.

Responsibilities

Own overall engagement delivery, including workplan development, project execution, quality management, staffing, risk management, and client satisfaction

Identify, quantify, prioritize, and communicate value creation opportunities that drive EBITDA growth, margin expansion, productivity improvements, inventory optimization, and operational effectiveness

Lead executive-level client interactions, steering committee meetings, management presentations, and key stakeholder discussions

Develop and oversee complex operational and financial analyses, business cases, value creation models, and implementation roadmaps

Guide teams through operational assessments, process evaluations, benchmarking analyses, and KPI performance reviews

Translate operational findings into actionable recommendations and implementation strategies that align with client objectives and investment theses

Manage engagement economics, including budgeting, forecasting, resource planning, scope management, and profitability

Lead teams of consultants and senior consultants, providing coaching, mentorship, performance feedback, and professional development support

Facilitate client workshops, working sessions, and strategic planning discussions to align stakeholders and drive decision-making

Support business development activities including proposal development, client pursuits, solution design, thought leadership, and relationship management

Partner with practice leadership to enhance methodologies, build intellectual capital, and expand Retail Value Creation capabilities

Contribute to recruiting, onboarding, and retention efforts while fostering an inclusive, people-first culture

Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs.

Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.

Qualifications:

Bachelor's degree or equivalent experience required

6+ years of experience working for a consulting firm or within a retail, consumer products, distribution, or other retail-adjacent operating environment

Demonstrated experience leading consulting engagements, operational improvement initiatives, or value creation programs

Strong understanding of retail value levers, including labor productivity, inventory optimization, margin improvement, merchandising effectiveness, customer experience, store operations, and supply chain performance

Experience identifying, quantifying, and implementing value creation opportunities across people, process, and technology

Advanced analytical and financial modeling capabilities with experience developing business cases, value creation plans, and executive-level recommendations

Proven ability to lead cross-functional teams and manage multiple workstreams in complex client environments

Experience facilitating executive workshops, stakeholder alignment sessions, and strategic decision-making discussions

Strong project management skills, including workplan development, staffing, risk management, budgeting, and engagement economics

Ability to communicate complex operational and financial concepts to executive audiences

Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.

Demonstrated success coaching and developing consulting teams

Experience supporting private equity clients, M&A transactions, operational due diligence, or post-acquisition value creation initiatives preferred

Prior consulting experience strongly preferred

Experience with Lean, continuous improvement, operational excellence, or productivity improvement methodologies preferred

A commitment to inclusion and diversity, and openness to new ideas and perspectives

Ability to travel to client-site up to 75%

Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.

Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.

Seattle or Washington, D.C.

$171,300-$201,500 USD

Los Angeles

$179,400-$211,100 USD

New York City or San Francisco

$187,600-$220,700 USD

A location not listed above

$163,100-$191,900 USD

Other consultancies talk at you.
At West Monroe, we work with you.

We're a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.

The combination of business and technology is not new, but how we bring them together is unique. We're fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what's next.

You'll feel the difference in how we work. We show up personally. We're right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn't a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.

West Monroeis an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.

Please review our current policy regarding use of generative artificial intelligence during the application process.

If you are based in California, we encourage you to read West Monroe's Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.

About the Company

West Monroe

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