Administrative Skills, Communication Skills, Consumer Loans, Customer Support/Service, Develop and Maintain Customers, Document Imaging, Follow Through, Liens, Loan Collateral, Loan Documents, Loan Servicing, Loans, Multitasking, Onboarding, Operational Support, Organizational Skills, Retirement Plan, Team Player, Time Management
Job Summary
The Consumer Credit Operations Specialist supports the consumer lending function by preparing documents, onboarding and imaging consumer loans, and performing collateral tasks related to consumer loans.
Essential Functions
Employees must be able to perform the essential functions of this position satisfactorily or make a request for reasonable accommodations as needed.
- Responsible for preparing loan document packages in an accurate and timely manner.
- Responsible for onboarding, maintaining and servicing consumer loans on the bank's core system. Functions include but are not limited to processing payments, reviewing notices and reports, and reviewing the prior day's work.
- Responsible for storing documents and configuring consumer loan files in the document imaging system.
- Responsible for consumer collateral functions to ensure collateral is perfected, insured, and lien position is maintained.
- Assist with preparing and maintaining procedural documents related to job functions.
- Performs administrative functions as needed and other duties as assigned.
Education & Experience
- Self-motivated
- High regard for detail with the ability to detect errors and follow through on corrections
- Excellent organization skills
- Strong communication skills
- Exceptional customer service skills
- Team-oriented with a focus on supporting others within the department
- Ability to work well with deadlines
- Capable of multitasking
- Able to work independently
- Willing and able to adapt to change
- General understanding of the lending
We offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package including:
- Health Insurance-Dacotah Bank pays 100% of the premium, family and individual coverage
- Dental Insurance-Dacotah Bank pays 100% of the premium, family and individual coverage
- Health Savings Account
- Life Insurance for the employee and family
- Paid Vacation and Sick Time
- Retirement Plan Options
- Additional Perks and Benefits