Consumer Experience Leader (FT)

Carhartt

Birmingham, AL

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JOB DETAILS

SALARY

$18–$22.05 Per Hour

SKILLS

Brand Marketing (Branding), Business Strategy, Coaching, Communication Skills, Community Support, Computer Skills, Customer Experience, Customer Relations, Customer Support/Service, Establish Priorities, Exceeded Sales Goal, Inventory Management, Lift/Move 30 Pounds, Lift/Move 40 Pounds, Loss Prevention, Merchandising, Microsoft Office, People Management, Performance Analysis, Performance Metrics, Physical Demands, Point of Sale (POS) Systems, Policy Development, Procedure Implementation, Retail, Safety/Work Safety, Sales, Strategic Planning, Team Player, Time Management, Training/Teaching, Typing, Visual Merchandising, Visual Programming, Willing to Travel

LOCATION

Birmingham, AL

POSTED

3 days ago

Position DetailsPosition Location: Retail LocationDepartment: D2CReports To: Store LeaderJob Classification: On-siteFLSA Status: Non-ExemptPay Range: $18.00 - $22.05Inspired by Hard WorkIn everything we do, we honor the hardworking legacy of our founder, Hamilton Carhartt. We drive innovation by finding new, better ways to achieve success. We earn trust through honesty, integrity, and authenticity. We build lasting customer relationships by delivering solutions that prioritize their needs. Above all, we believe actions speak louder than words-because we are worn by the hardest-working people of all.Associate ResponsibilitiesCultivate an environment of genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized. Bringing to life the ultimate retail consumer experience.Support the Store Leader and Assistant Store Leader with telling the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards.Support Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each day.Support Store Leader and Assistant Store Leader with training, coaching and feedback, as appropriate, of associates, ensuring positive growth throughout their associate journey.Support the Store Leader and Assistant Store Leader with timely and effective execution of store controls and operating standards (including policy and procedure administration) while contributing towards helping the store be profitable and providing a safe work environment.Communicate with Store Leader and Assistant Store Leader regarding operations data; including product information (mix, trends, needs) local competition, events, etc.Support revenue building strategies set by Corporate and Store Leader and monitor performance metrics to help achieve/exceed store goals.Assist the Store Leader and Assistant Store Leader with external partnerships and event promotions for the benefit of the store.Support execution of community engagement events.Engage with local community and support the Store Leader and Assistant Store Leader with bringing forth ideas to continue to grow brand awareness.Assist the Store Leader and Assistant Store Leader with recruiting and identifying potential talent for all positions.Ownership of individual development and professional growth.Required EducationHS Diploma or GED required; College degree preferred.Required Skills and Experience1 year of supervisory experience in a retail environment preferred.Sales, customer service, merchandising, inventory control, and loss prevention.Knowledge in staffing, coaching, counseling, training and development.Excellent organization, prioritization and communication skills.Exceptional team and collaboration skills.PC Skills: POS Systems and Microsoft Office.Physical Requirements and Working ConditionsTypical retail environment; store setting. Extended periods of time standing, typing on a computer is required.Moderate Lifting (30-40 lbs)Retail hours.National travel required (up to 5%).This position has an On-Site location: Associate will work on-site for all work-related activities.Carhartt is a tobacco free workplace.#LI-Onsite

About the Company

Carhartt

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