Consumer Lending Business Analyst

Compensation: $62,000 - $92,000 based on experience and credentials

Location Type:Hybrid 

Time Type: Full-Time

The Consumer Lending Business Analyst (CLBA) serves as a critical liaison between business units and the data analytics team. Equipped with deep domain expertise, the CLBA excels at interpreting and translating business needs into clear, actionable requirements for data analysts. They ensure that analytical outputs directly align with strategic business objectives, ultimately delivering valuable, relevant insights that enable informed decision-making for stakeholders across the organization. This role requires an individual with strong analytical skills, expertise in data reporting, and a deep understanding of consumer lending processes and trends.

• Understand and maintain detailed knowledge of Consumer Lending
• Collect, analyze, and interpret data to identify trends, patterns, and insights
• Define and track key performance indicators (KPIs), key risk indicators (KRIs), and other business metrics
• Develop and maintain comprehensive reports and dashboards that provide actionable insights to various stakeholders
• Ensure data accuracy and integrity by performing regular data validation and quality checks
• Collaborate with cross-functional teams to understand business needs and objectives
• Provide data-driven recommendations to improve consumer lending strategies and operations
• Identify opportunities for process improvements and efficiencies within the consumer lending lifecycle
• Work closely with leadership to communicate findings and insights
• Present complex data and analysis in a clear and concise manner to support decision-making processes
• Act as a liaison between technical teams and business units to ensure alignment and understanding of data requirements
• Utilize advanced analytical tools and software (e.g., SQL, Excel, Power BI) to analyze data and generate reports
• Stay up-to-date with industry trends and best practices in data analysis and reporting
• Leverage statistical methods and predictive analytics to provide deeper insights into consumer lending behaviors and outcomes
• Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise
• Attend educational events to increase professional knowledge
• Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs

• Bachelor’s degree in Business Administration, Data Science, or a related field (Master’s degree preferred)
• 3+ years of experience in data analysis, business analysis, or a related field, preferably within the financial services industry
• Strong analytical and problem-solving skills with the ability to interpret complex data sets
• Proficiency in data analysis tools and software (e.g., SQL, Databricks, Excel, Power BI)
• Experience with statistical analysis and predictive modeling preferred
• Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines
• Accurate, detail-oriented, and organized with task management
• Ability to analyze and resolve difficult and often complex problems or situations
• Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
• Strong knowledge and understanding of credit union products, services, policies, and procedures
• Strong knowledge and understanding of regulatory compliance
• Strong knowledge and understanding of credit union computer systems and software applications required to perform job duties

Benefits

• Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
• Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
• Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
• Community Involvement: Paid Volunteer Hours
• Growth: Degree Assistance up to $5,000 per year

For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits

Company Overview

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. Chartered in 1934.

For more information, please visit our careers site at https://careers.suncoastcreditunion.com/